MICHELLE L. MARSH
Canandaigua
Summary
Accomplished Therapist/Clinical Supervisor with expertise in substance use treatment and crisis intervention at Rochester Regional Hospital. Proven ability to enhance patient care through individualized treatment plans and effective team collaboration. Successfully increased client engagement by 20% through innovative counseling techniques and comprehensive documentation compliance.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Therapist/Clinical Supervisor
Rochester Regional Hospital- Clifton Springs
06.2024 - Current
- Serves as a primary therapist providing Substance Use Disorder treatment through individual and group counseling.
- Provides individual, family and group counseling, which engages and motivates clients throughout treatment.
- Provides initial and ongoing assessment for clients in order to determine diagnosis and appropriate level of care.
- Develops treatment plans that are individualized and culturally sensitive.
- Responsible for the timely completion of progress summaries and all patient documentation
- Documented medical records accurately and promptly to meet regulatory standards.
- Communicates with other care providers and referral sources to increase understanding of client problems and assets.
- Conducts quality audits of patient records and processes
- Participates in professional supervision and education that supports continuous improvement of client care.
- Meets productivity requirements by utilizing various techniques to engage clients and minimize failed appointments.
- Contributed as a member of an interdisciplinary team to coordinate and deliver patient care.
- Led staff with daily tasks pertaining to the unit.
Residential Counselor -CASAC-2
FLACRA
10.2022 - Current
- Responsible for providing counseling to residents to assist clients in the development of appropriate interpersonal, problem-solving, and decision-making skills.
- Responsible for the development and implementation of individual client treatment plans
- Facilitates community meetings and group support sessions for residents. Designs, implements, and coordinates groups based on the needs of the clients
- Responds appropriately to crisis/emergency situations to ensure/secure the safety/well-being of the clients
- Assures all documentation is completed in a timely and accurate manner in compliance with agency/OASAS regulations, practices, policies & procedures
- Demonstrates teamwork and an ability to work in a team environment with coworkers and supervisors. Demonstrates the ability to be flexible and cooperative
- Demonstrates professionalism by providing quality service and care with respect and dignity for the clients
Teacher Assistant
Canandaigua City School District
06.2017 - 04.2022
- Support lead teacher on instruction and lesson planning
- Assist in instructing and supervising children in classroom activities
- Model positive behavior
- Support and foster positive relationships
- Utilize appropriate language, interactions, and positive discipline.
- Off-Site Suspension Program Grades 6-12
Airman First Class
United States Air Force
San Antonio
10.1998 - 11.1999
Education
Bacheors - Addiction Studies
SUNY Empire
05.2026
Associates - Business Administration
Finger Lakes Community College
Canandaigua, New York12.2020
Associates - Chemical Dependency
Finger Lakes Community College
Canandaigua, New YorkSkills
- Substance use treatment
- Individual counseling
- Group counseling
- Crisis intervention
- Treatment planning
- Documentation compliance
- Referral coordination
- Patient documentation
- Team collaboration
- One-on-one sessions
- One-on-one support
- Building rapport
Certification
- NYS TEACHERS ASST. CERTIFICATION – Level 3
- Youth Mental Health First Aid USA
- Therapeutic Crisis Intervention Training Certificate
- TYPIST/OFFICE SPECIALIST I
- JC PENNEY Sales Manager Certification
- FIRST AID, AED, & CPR CERTIFIED
Military Service
United States Air Force, 10/01/98, 11/01/99, San Antonio, Texas-Lack land Air Force Base, Airman First Class
Timeline
Therapist/Clinical Supervisor
Rochester Regional Hospital- Clifton Springs
06.2024 - Current
Residential Counselor -CASAC-2
FLACRA
10.2022 - Current
Teacher Assistant
Canandaigua City School District
06.2017 - 04.2022
Airman First Class
United States Air Force
10.1998 - 11.1999
Bacheors - Addiction Studies
SUNY Empire
Associates - Business Administration
Finger Lakes Community College
Associates - Chemical Dependency
Finger Lakes Community College