Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Lodwig

Summary

Dynamic paraeducator with expertise in special education at Marion Independent School District, adept at implementing IEPs and fostering social skills development. Enhanced student outcomes through personalized support and collaboration. Proven ability to adapt instructional materials, improving student engagement by 20%. Strong communicator with a focus on emotional support and nonviolent crisis intervention.

Accomplished Special Education Paraprofessional offering more than 22 years aiding instructors in the classroom and promoting individualized learning techniques.

Overview

23
23
years of professional experience

Work History

Paraeducator, Special Education

Marion Independent School District
08.2002 - Current
  • Implemented individualized education plans to support diverse learning needs.
  • Collaborated with teachers to adapt instructional materials for students' success.
  • Monitored student progress, providing feedback to enhance academic performance.
  • Assisted in classroom management, fostering a positive and inclusive environment.
  • Trained and mentored new paraeducators on effective support strategies and classroom practices.
  • Evaluated student behavior and implemented interventions to address challenges effectively.
  • Promoted self-advocacy skills by teaching students how to express their needs effectively within the classroom setting.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Maintained accurate records of student performance, attendance, and progress towards IEP goals.
  • Participated in professional development opportunities focused on new strategies for supporting special education learners successfully in the classroom.
  • Improved classroom management by implementing behavior modification strategies and positive reinforcement techniques.
  • Enhanced student learning by providing individualized support and accommodations for special education students.
  • Served as a liaison between regular classroom teachers and special education support staff, streamlining communication regarding student accommodations.
  • Encouraged peer collaboration through group assignments designed to foster teamwork and mutual understanding among classmates.
  • Contributed to a positive school culture by participating in staff meetings, committees, and volunteering at extracurricular activities that supported students'' growth and development.
  • Interacted physically and verbally with students throughout each day.
  • Maintained positive attitude and affirmatively communicated with each student.
  • Offered student support through special accommodations, extra assistance, and assessments.
  • Alerted instructor to student behavior or issues requiring intervention.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
  • Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence.
  • Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
  • Provided individualized reading, writing and math instruction to support student development.
  • Created positive and inclusive classroom environment by helping students develop social skills and relationships.
  • Worked with students to promote learning and pro-social development.
  • Collaborated with teachers and specialists to assess student progress.
  • Liaised one-on-one with learners to provide additional support tailored to specific learning needs.
  • Observed individuals or groups of students in variety of settings to maintain safe and positive learning environment.
  • Promoted good study habits and student independence to improve quality of student outcomes.

Food Server

MJ's Restaurant
10.2015 - 06.2019
  • Delivered exceptional customer service in fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Maintained cleanliness and organization of dining area for optimal guest experience.
  • Assisted in training new servers on restaurant protocols and menu items.
  • Processed customer orders accurately using point-of-sale systems.
  • Resolved guest complaints efficiently, enhancing overall satisfaction levels.
  • Monitored inventory levels and assisted in restocking supplies as needed.
  • Implemented process improvements that streamlined service efficiency during peak hours.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed cash register accurately, ensuring proper handling of transactions and tips.
  • Cultivated warm relationships with regular customers.
  • Restocked supplies during downtime to continue meeting customer demand for products and services.
  • Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
  • Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
  • Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
  • Contributed positively to team morale through effective communication and cooperation with coworkers.
  • Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
  • Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
  • Handled special requests from guests to build positive relationships by meeting off-menu customer needs.
  • Successfully maintained an orderly workspace under pressure by clearing tables promptly after diners'' departures.
  • Provided exceptional service to large parties, coordinating with the team for smooth operations.
  • Increased sales by upselling appetizers, desserts, and specialty beverages.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Addressed dietary restrictions or allergies with care, communicating clearly with kitchen staff to avoid errors in meal preparation.
  • Participated in training and development to stay updated with company policies and procedures and improve customer service skills.
  • Coordinated with kitchen staff to ensure timely delivery of food, enhancing customer satisfaction.
  • Improved customer satisfaction with quick and accurate order taking.
  • Increased repeat business by establishing personal rapport with regular customers.
  • Maintained cleanliness and organization in dining area, ensuring welcoming environment for guests.
  • Handled customer complaints with empathy and professionalism, restoring satisfaction swiftly.
  • Engaged with customers to gather feedback, driving continuous improvement in service delivery.
  • Trained new servers in customer service best practices, elevating overall team's performance.
  • Executed daily opening and closing procedures, maintaining operational efficiency.
  • Enhanced dining experience by providing prompt, courteous service to customers.
  • Conducted regular checks on table cleanliness and utensil supply, maintaining high standards of hygiene.
  • Managed inventory effectively, reducing waste and ensuring availability of popular items.
  • Answered customers' questions, recommended items, and recorded order information.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Processed orders and sent to kitchen employees for preparation.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Checked guests' identification before serving alcoholic beverages.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Inspected dishes and utensils for cleanliness.

Education

Bachelor of Science - Elementary Education

William Penn University
Oskaloosa, IA
05-2026

Skills

  • Classroom support
  • Emotional support
  • Data collection
  • Motor skills development
  • Nonviolent crisis intervention
  • Social skills development
  • Literacy support
  • Special education
  • IEP implementation
  • Autism spectrum

Timeline

Food Server

MJ's Restaurant
10.2015 - 06.2019

Paraeducator, Special Education

Marion Independent School District
08.2002 - Current

Bachelor of Science - Elementary Education

William Penn University

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