Michelle London-Hayes

• Safely operate school buses while providing reliable transportation for students and maintaining strict safety and compliance standards.
• Train and mentor new drivers on safe driving practices, company procedures, transportation standards, and emergency procedures.
• Train and prepare drivers to obtain a Michigan CDL Class B license with School Bus (S) and Air Brake endorsements, including preparation for evaluation by the state examiner.
• Conduct behind-the-wheel training, driver evaluations, coaching, and remedial training to improve driver performance and safety.
• Support the Professional Driver Development Program and provide enhanced driver training using Smith System safe-driving principles.
• Conduct monthly driver safety meetings focused on safety, compliance, and accident prevention.
• Maintain DOT personnel and driver qualification records in accordance with company and regulatory requirements.
• Assist with dispatch operations as needed to support daily transportation activities and operational needs.
• Conduct safety inspections and respond appropriately to accidents, incidents, emergencies, and other unexpected situations.

Trinity Transportation — Pontiac, MI
School Bus Driver/Trainer
September 2020 – April 2023

• Served as a School Bus Driver/Trainer during Trinity Transportation’s temporary operation of the Pontiac location.
• Trained and mentored drivers on safe driving practices, company procedures, transportation standards, and emergency procedures.
• Conducted behind-the-wheel training and driver evaluations while providing coaching and remedial instruction.
• Prepared new drivers for Michigan CDL Class B licensing, including School Bus (S) and Air Brake endorsements and state examiner evaluation.