Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Longwell

McKees Rocks,PA

Summary

Assistant manager with seven years' experience in high-volume retail stores and extreme, fast- past environments.

Overview

8
8
years of professional experience

Work History

Assistant Manager

Dollar General
09.2020 - Current
  • Assisted Dollar General in overseeing the daily operations of stores, traveling to assist locations that were experiencing staff shortages and growing my own skill set
  • Trained new hires to provide excellent customer service
  • Ensured companies policies and procedures were being followed at all times
  • Led a team in establishing a well-organized stockroom for better inventory control
  • Conducted checks to make sure merchandise was correctly placed and priced
  • Conducted opening and closing procedures, reviewed transactions
  • Covered shifts and duties of store employees as needed.

Assistant Manager/Bartender

Blondies Neighborhood Pub, Mc Kees
05.2016 - 09.2020
  • Assisted owner by ensuring her rules and instructions were followed even in her absence, allowing her to manage multiple establishments
  • Ensured bar was well stocked and clean for efficiency
  • Created a fun, safe environment for staff and patrons increasing popularity
  • Prevented safety and legal issues by monitoring staff and customer behaviors
  • Counted stock to maintain inventory levels and to keep track of shrinkage
  • Trained staff and lead by example to promote unity and the importance of policy

Education

AS -

Columbus State Community College
Columbus, OH
June.2001

Associate - Science

Skills

  • Leadership
  • Cash Handling
  • Merchandising
  • Supervising Experience
  • Assistant Manager Experience
  • Planograms
  • Microsoft Word
  • Loss Prevention
  • Upselling
  • Inventory Control
  • POS
  • Payroll
  • Retail Sales
  • Additional Information
  • Relevant Experience
  • Ohio State / Harding Hospital
  • Behavioral Health
  • Psychiatric Technician
  • Trained to handle high stress situations in a calm, effective manor
  • Educated in crisis intervention
  • Experienced in dealing with difficult behaviors and different personalities

Timeline

Assistant Manager

Dollar General
09.2020 - Current

Assistant Manager/Bartender

Blondies Neighborhood Pub, Mc Kees
05.2016 - 09.2020

AS -

Columbus State Community College

Associate - Science

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Michelle Longwell