Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Lopez

Miami Lakes,FL

Summary

Driven and Versatile with a strong history of thriving in diverse and fast-paced environments. Recognized for my adaptability, work ethic and integrity, I excel at building meaningful relationships and collaborating with teams to achieve shared goals. With a passion for continuous growth and a commitment to excellence, I'm eager to apply my skills and experience to make a positive contribution.

Overview

2
2
years of professional experience

Work History

Office Coordinator/Internship

Murias Dental Clinic
08.2024 - 02.2025
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical/dental office policies.
  • Assisted healthcare providers with administrative tasks such as treatment planning, enabling them to focus on quality patient care.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Delivered outstanding customer service to both new and returning patients, promptly addressing inquiries with professionalism and ensuring a positive experience for all.

Lead Sales Associate

Hand And Stone Spa
07.2023 - 07.2024
  • Maintained up-to-date knowledge of industry practices by attending workshops, conferences, and continuing education courses relevant to receptionist, administration, and marketing duties
  • Collaborated with store management to develop promotions and marketing initiatives.
  • Led team meetings to share best practices, set targets, and motivate staff members towards achieving goals.
  • Demonstrated effective communication skills when presenting sales pitches, addressing concerns, or negotiating deals with clients.
  • Trained, coached, and mentored new sales associates for maximum performance.

HR Administrative Assistant

Landing Gear Technologies
11.2022 - 05.2023
  • Collaborated with HR team members on various projects, responsible for scheduling meetings and events among staff and behalf of the owner.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Assisted in onboarding new employees, providing training materials and coordinating orientation schedules to ensure a smooth integration into the team.

Education

Associate of Arts -

Miami Dade College
Miami, FL
05-2025

High School Diploma -

Hialeah Gardens Senior High School
Hialeah Gardens
05-2023

Skills

  • Bilingual
  • Intrinsic Motivation
  • Professional Demeanor
  • Communication/Interpersonal
  • Administration/Operations
  • Teamwork and Collaboration
  • Multitasking and Organization
  • Sales and Marketing
  • Proficient Computer Skills
  • Excellent Phone Etiquette

Timeline

Office Coordinator/Internship

Murias Dental Clinic
08.2024 - 02.2025

Lead Sales Associate

Hand And Stone Spa
07.2023 - 07.2024

HR Administrative Assistant

Landing Gear Technologies
11.2022 - 05.2023

Associate of Arts -

Miami Dade College

High School Diploma -

Hialeah Gardens Senior High School

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Michelle Lopez