Michelle Lopez
Oxnard,CA
Summary
Dynamic professional with a proven track record at the City of Oxnard, excelling in team leadership and activity planning. Skilled in customer service and staff training, I enhanced community engagement through innovative program development. Adept at schedule management and documentation, I consistently ensured operational excellence and participant satisfaction.
Overview
6
6
years of professional experience
Work History
Recreation Leader/Second in Command
City Of Oxnard
03.2024 - Current
- Facilitated recreational activities fostering community engagement and participation.
- Developed and implemented program schedules enhancing participant experiences and satisfaction.
- Coordinated equipment setup and maintenance ensuring safety and readiness for events.
- Trained new staff on company procedures, ensuring adherence to operational standards and safety protocols.
- elevated to second in command, took on additional responsibility and step in to assist coordinators when needed.
Retail Sales Associate
Converse
05.2019 - 01.2022
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of merchandise displays for improved visibility.
- Processed transactions efficiently using point-of-sale systems for accurate sales tracking.
- Collaborated with team members to restock shelves and ensure inventory accuracy.
- Learned store policies and procedures to provide accurate information to customers.
Secretary
Rio School District
03.2021 - 09.2021
- Organized and maintained files, ensuring easy access to critical documents.
- Answered multi-line phone system and enthusiastically greeted callers.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
No Degree - Political Science
California State University, Channel Islands
Camarillo, CA05-2027
Associate of Arts - Anthropology
Oxnard College
Oxnard, CA12-2020
High School Diploma -
Pacifica High School
Oxnard, CA07-2016
Skills
- Customer service skills
- Schedule management
- Activity planning
- Daily reporting
- Problem-solving
- Team leadership
- Collaboration and teamwork
- Customer and Service-oriented
- Staff training
- Documentation and recordkeeping
- Computer proficiency
Languages
Spanish
Native or Bilingual
French
Elementary
English
Native or Bilingual
Timeline
Recreation Leader/Second in Command
City Of Oxnard
03.2024 - Current
Secretary
Rio School District
03.2021 - 09.2021
Retail Sales Associate
Converse
05.2019 - 01.2022
No Degree - Political Science
California State University, Channel Islands
Associate of Arts - Anthropology
Oxnard College
High School Diploma -
Pacifica High School
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