Michelle Lopez Perez
Reno,NV
Summary
Motivated Elementary Education student at the University of Nevada, Reno, with hands-on experience in youth engagement through coaching, classroom volunteering, and mentorship. Strong background in fast-paced customer service roles, including Lead Cashier and retail operations, complemented by exceptional communication, organizational, and teamwork skills. Bilingual in English and Spanish, CPR-certified, and dedicated to fostering safe, inclusive environments that promote the academic, social, and personal growth of students. Proven leadership abilities in mentoring athletes and collaborating with teams to deliver outstanding service in both educational and professional contexts.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Personal Shopper
Whole Foods Market
Reno, NV
- Accurately picked and prepared customer grocery orders for timely delivery or pickup.
- Provided excellent customer service by ensuring quality, accuracy, and order completeness.
- Maintained organization in work areas and followed health and safety standards.
High School Wrestling Coach
Washoe County School District
Reno, NV
11.2024 - Current
- Developed training plans to enhance athletes’ performance and technique.
- Analyzed individual strengths to tailor coaching strategies for team success.
- Facilitated practice sessions, ensuring adherence to safety protocols.
- Mentored junior coaches, fostering professional growth and development.
Task Associate
Ulta Beauty
Reno, NV
11.2022 - Current
- Executed daily operational tasks including stock replenishment and inventory organization.
- Supported visual merchandising to maintain store presentation standards.
- Assisted in creating a positive shopping experience for customers.
- Collaborated with team members to meet store productivity goals.
Lead Cashier
Ulta Beauty Inc.
Reno, NV
03.2024 - 10.2024
- Supervised daily cash handling operations and ensured accuracy in transactions.
- Trained and mentored new cashiers on customer service techniques and register operations.
- Resolved customer inquiries and issues to enhance satisfaction and loyalty.
- Implemented inventory management strategies to optimize stock levels at checkout.
Associate
In-N-Out
Reno, NV
03.2022 - 09.2022
- Assisted in daily operational tasks, ensuring efficient workflow.
- Supported project planning and prepared materials for presentations.
- Collaborated with team members to streamline processes.
Education
Bachelor of Science - Elementary Education with an Emphasis in Special Education
University of Nevada
Reno05.2028
High School Diploma - undefined
Earl Wooster High School
Reno, NV06.2024
Skills
- Lesson planning & activity coordination
- Classroom management & behavior guidance
- Youth mentoring & coaching
- Bilingual communication (English & Spanish)
- Safety & first-aid readiness
- Creativity in teaching (sports, art, music, storytelling)
- Parent & guardian communication
- Team collaboration & leadership
- Time management & organization
- Adaptability in fast-paced environments
- Basic computer and online learning platform use
Certification
- CPR Certified – American Heart Association (valid through 11/2026)
- Concussion Testing Certified – issued 12/09/2024
LANGUAGES
Bilingual: English & Spanish
Timeline
High School Wrestling Coach
Washoe County School District
11.2024 - Current
Lead Cashier
Ulta Beauty Inc.
03.2024 - 10.2024
Task Associate
Ulta Beauty
11.2022 - Current
Associate
In-N-Out
03.2022 - 09.2022
Personal Shopper
Whole Foods Market
High School Diploma - undefined
Earl Wooster High School
Bachelor of Science - Elementary Education with an Emphasis in Special Education
University of Nevada
KEY QUALIFICATIONS
- CPR Certified (valid through Nov 2026)
- Experience mentoring and teaching children in academic and sports settings
- Knowledge of child development, classroom management, and special education strategies
- Proficient in basic computer operations for online training and documentation
- Fluent in English and Spanish