Lead manager
Open To Work
Michelle Louramore
FedEx
Birmingham,AL
Work Preference
Job Search Status:
Open to work
Desired Job Title
Warehouse Worker
Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work
Location Preference
On-SiteHybrid
Location:
Birmingham, ALBirmingham, IA
Open to relocation:
No
Minimum Desired Compensation
$17/hr
Important To Me
Work-life balanceFlexible work hoursPersonal development programsWork from home optionPaid time offCompany CultureCareer advancement
21
Years of experience
Dynamic designer with a proven track record at Diamond’s Design, excelling in visual communication and teamwork. Spearheaded innovative design solutions that enhanced brand identity and audience engagement. Adept in layout design and concept development, I thrive in collaborative environments, driving creativity and achieving impactful results.
Work History
Sort Manager
7 Years 1 Month- Assisted in sorting operations to promote efficient and accurate package handling.
- Helped team members understand safety protocols and operational procedures through training and guidance.
- Supported analysis of sorting workflows and implemented improvements to minimize delays and enhance productivity.
- Contributed to identifying trends and proposing adjustments for optimal performance through thorough analysis.
- Oversaw daily sorting operations to ensure timely package processing.
- Trained and mentored team members in safety protocols and operational efficiency.
- Implemented process improvements to enhance workflow and reduce errors.
Front Desk Receptionist
4 Years 7 Months- Elevated guest experiences through welcoming interactions, enhancing first impressions.
- Achieved heightened guest satisfaction by streamlining check-in and check-out operations.
- Resolved guest inquiries and issues swiftly, reflecting dedication to superior service standards.
- Secured high-quality service for incoming guests through effective communication
- Coordinated room assignments and maintained accurate occupancy records to optimize hotel resources.
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
Customer Service Manager
13 Years 3 Months- Led customer service team to enhance operational efficiency and improve client satisfaction.
- Developed training programs for new staff, fostering a culture of excellence in service delivery.
- Implemented customer feedback systems to identify trends and improve service offerings.
- Streamlined complaint resolution processes, reducing response times and increasing customer retention.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Education
Business Management - Business Administration And Management
High School Diploma
Timeline
Front Desk Receptionist
Red Roof Inn Plus
02.2020 - 09.2024Read More
Sort Manager
FedEx
11.2018 - 12.2025Read More
Customer Service Manager
Kangaroo Express
06.2005 - 09.2018Read More
University of Alabama At Birmingham
Business Management from Business Administration And Management
Read More
Mount Vernon Township High
High School Diploma
Read More
Skills
Teamwork skills
Layout design
Concept development
Computer literate
Design research
Illustration
Visual communication
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Documented and resolved [Issue] which led to [Results].
- Supervised team of [Number] staff members.
- Collaborated with team of [Number] in the development of [Project name].