Michelle Love
Las Vegas
Summary
Professional property management expert ready to deliver outstanding results. Strong background in overseeing properties, ensuring tenant satisfaction, and managing budgets. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in lease negotiations, maintenance supervision, and tenant relations. Known for reliability, problem-solving, and achieving goals.
Overview
15
15
years of professional experience
Work History
Property Manager
Signature Management
06.2018 - 11.2024
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Managed budget effectively, ensuring all property expenses were kept within allocated funds.
- Coordinated with legal counsel to handle eviction processes smoothly and professionally.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Introduced prospective tenants to types of units available and performed tours of premises.
Assistant Property Manager
Four Horizons Zarin LTD II
09.2009 - 06.2018
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Kept accurate records of all resident and tenant correspondence.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
- Showed apartments to potential tenants and answered questions regarding community.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
Education
High School Diploma -
Clark High School
Las Vegas, NVSkills
- Yardi
- CRM
- Rent Cafe
- Microsoft Office
- Maintenance IQ
- Pay to Procure
- Eviction Processing
- Leasing operations
- Fair housing compliance
- Work order monitoring
Timeline
Property Manager
Signature Management
06.2018 - 11.2024
Assistant Property Manager
Four Horizons Zarin LTD II
09.2009 - 06.2018
High School Diploma -
Clark High School
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