Michelle L. Smith

• Adapted teaching methods and lesson plans to changing student needs.
• Organized hands-on instructional activities to supplement textbook instruction to engage and motivate students.
• Attended textbook fairs and homeschool meetings to understand different approaches to the subject matter.
• Created and developed lesson plans to meet students' academic needs.
• Fostered student curiosity and interest through creative hands-on activities.
• Adapted in creating lesson planning for both 3rd and 4th grade students over three years.

Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.

• Utilized a personal computer to schedule all classified line ads.
• Converted ad copy into an ad layout for Display ads.
• Sold advertising into The Quad City Times, Henry County Advertiser, and Annawan Atkinson News.
• Customer Service-Handled customer complaints for various departments.
• Performed information surveys for Advertising.
• Utilized a personal computer to set up the Classified Section.
• Identified issues, analyzed information and provided solutions to problems.

• Analyzed Policy and procedures of various Air force Flights.
• Tracked the efficiency of Air force regulations and manuals.
• Gathered, organized and input information into digital database.

• Maintained contact with local social service agencies.
• Successfully identified new student populations.
• Initiated student attendance tracking charting.

• Successfully directed the furniture store tour program including scheduling, planning and execution.
• Contacted scheduled delivery customers.
• Conducted tours of the facility.
• Welcomed new customers to the store.
• Maintained schedule for the Bed and Breakfast operation.
• Utilized a personal computer to check inventory availability.

• Promoted additional services to credit card holders.
• Performed product information surveys.
• Maintained manual programs and records.
• Tracked customer responses.