Summary
Overview
Work History
Education
Skills
Professional Certifications
Key Skills & Expertise
Timeline
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Michelle L. Taylor

Michelle L. Taylor

Westlake,OH

Summary

Accomplished Chief Operating Officer with a proven track record at Balanced Wealth Group, enhancing operational efficiency and spearheading regulatory compliance. Expert in financial planning and risk management, coupled with exceptional leadership in talent development. Achieved over 110% growth targets at Charles Schwab, demonstrating unparalleled stakeholder engagement and strategic planning prowess.

Overview

14
14
years of professional experience

Work History

Chief Operating Officer

Balanced Wealth Group
01.2023 - Current
  • Led all operations, compliance, cyber security, human resources, and marketing initiatives for a financial advisory firm
  • Developed SEC-compliant processes and procedures, ensuring adherence to regulatory standards
  • Oversaw the seamless transition from a broker-dealer to a Registered Investment Advisor platform
  • Directed department-level business planning and execution, aligning operations with long-term growth strategies
  • Spearheaded talent development efforts, including designing job roles and career pathways to enhance team performance
  • Acted as an Integrator within the EOS (Entrepreneurial Operating System) framework to streamline business operations

Director of Coaching & Accountability

Skylight Financial Group
01.2021 - 11.2022
  • Designed and implemented training programs to enhance financial advisors' skills in financial planning, compliance, and team-building strategies
  • Developed robust onboarding processes and resource guides for advisors to improve productivity and client management
  • Partnered with stakeholders across departments to deliver specialized training in financial planning, insurance, investments, and annuities
  • Created and executed a monthly recognition program, fostering a culture of success and motivation

Financial Planner/Niche Leader

Fairport Asset Management | Luma Wealth Advisors
10.2017 - 01.2021
  • Provided comprehensive wealth planning services to high-net-worth clients, including tax planning, estate planning, and cash flow analysis
  • Established and executed a niche strategy for widows, inheritors, and divorcees, driving business growth and client engagement
  • Delivered educational client seminars and white papers to support client education and business development initiatives

Vice President | Branch Manager

Charles Schwab - Personal Investments
07.2014 - 07.2017
  • Consistently exceeded branch growth targets, achieving 110% and 164% of goals in 2016 and 2017, respectively
  • Drove process improvement initiatives across sales and operational platforms, enhancing overall efficiency
  • Received multiple awards for leadership, including the Excellence in Action Branch Award

Branch Manager, Ass't & Branch Service Manager

Fidelity Investments - Personal Investments
05.2011 - 07.2014
  • Coached and developed sales representatives, refining sales strategies and driving performance improvements
  • Collaborated with regional leadership teams to develop market-specific growth strategies
  • Spearheaded national projects, including system integrations and scorecard implementations to enhance reporting accuracy

Education

Bachelor of Business Administration (B.B.A.) - Marketing, Business Administration

University of Kentucky
Lexington

Skills

  • Financial planning and risk management
  • Operational Process Optimization
  • Stakeholder engagement and leadership
  • Talent Development and Workforce Planning
  • Regulatory compliance and risk mitigation
  • Change Management and Business Integration
  • Succession and strategic planning
  • Employee engagement and retention
  • Leadership development and executive coaching
  • Change and conflict management

Professional Certifications

  • Chartered Retirement Planning Counselor (CRPC)
  • Financial Wellness Certification
  • Series 7, Series 63, Insurance

Key Skills & Expertise

  • Financial Planning and Risk Management
  • Operational Process Optimization
  • Stakeholder Engagement and Leadership
  • Talent Development and Workforce Planning
  • Regulatory Compliance and Risk Mitigation
  • Change Management and Business Integration
  • Succession and strategic planning
  • Employee engagement and retention
  • Leadership development and executive coaching
  • Change and conflict management

Timeline

Chief Operating Officer

Balanced Wealth Group
01.2023 - Current

Director of Coaching & Accountability

Skylight Financial Group
01.2021 - 11.2022

Financial Planner/Niche Leader

Fairport Asset Management | Luma Wealth Advisors
10.2017 - 01.2021

Vice President | Branch Manager

Charles Schwab - Personal Investments
07.2014 - 07.2017

Branch Manager, Ass't & Branch Service Manager

Fidelity Investments - Personal Investments
05.2011 - 07.2014

Bachelor of Business Administration (B.B.A.) - Marketing, Business Administration

University of Kentucky

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Michelle L. Taylor