Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Michelle L. Trist

Anza,USA

Summary

Skilled organized professional known for high productivity and efficiency in task completion. With a background in managing project documentation, coordinating construction schedules and liaising between different teams. Maintaining compliance with safety regulations. Demonstrated ability to streamline administrative processes, improve operational efficiency and contribute positively to team dynamics. Proven track record of supporting complex construction projects by ensuring smooth workflow and timely completion.

Overview

26
26
years of professional experience

Work History

Customer Service /Front Office Staff Member

Anza Gas Service
Anza, CA
06.2024 - Current
  • Greeted and assisted customers at the front desk of Anza Gas Service.
  • Answer incoming calls from customers and responded to inquiries in a timely manner.
  • Managed customer inquiries and resolved issues efficiently.
  • Scheduled appointments and managed service requests for customers effectively.
  • Provided information about services offered at Anza Gas Service clearly.
  • Resolved customer complaints promptly in a professional manner.
  • Performed daily opening and closing duties such as counting money, setting up cash drawer.
  • Prepared reports related to front desk activities on a regular basis.
  • Maintained filing systems, both electronic and physical, for easy document retrieval.
  • Handled cashier duties such as taking payments, issuing receipts and balancing daily transactions accurately.

Substitute Clerk III / Supervision

Hemet Unified School District
Hemet, USA
08.2021 - 08.2024
  • Received and distributed incoming mail, messages, and packages to designated individuals.
  • Coordinated communication between staff, students, and parents effectively.
  • Supported the implementation of school policies and procedures consistently.
  • Responded to inquiries from students and parents with clear information.
  • Collaborated with staff to ensure a safe and welcoming school environment.
  • Supported office clerical functions using word processing software and office machines.
  • Performed accurate data entry into computer systems to maintain up-to-date records.
  • Answered multi-line telephones, directing calls to appropriate personnel promptly.
  • Greeted visitors and provided directions to ensure seamless office navigation.
  • Monitored incoming emails, responding within established timeframes to inquiries.
  • Organized files systematically for easy retrieval of documents and information.
  • Reviewed files and records to obtain information for various requests.

Project Administrator

TBG, Inc.
Anza, USA
02.2017 - 04.2018
  • Verified work compliance with applicable regulations, codes and specifications.
  • Maintained electronic inventory of project paperwork, schedules and permits.
  • Assisted in the development of project objectives and scope.
  • Reported project progress, site problems and labor status to supervisors.
  • Coordinated with internal and external teams to ensure that all tasks were completed on time.
  • Negotiated contracts with vendors and suppliers to secure favorable terms.
  • Checked project compliance and reviewed contractor scope, materials and pricing take-off for competitive bidding.
  • Kept detailed progress records to hit strict deadlines and adjust plans.
  • Created and distributed reports on project progress to stakeholders.
  • Ensured that all relevant documentation was up-to-date throughout the life cycle of each project.
  • Monitored project progress to enforce adherence to deadlines and quality standards.
  • Prepared and planned worksites to help jobs run smoothly.
  • Allocated material and labor resources to promote on-time and under-budget project completion.
  • Obtained specifications and directed work for construction crews.
  • Reviewed vendor contracts related to projects and negotiated better terms when needed.
  • Maintained a database of key contacts related to the project activities.
  • Developed product specifications, negotiated contracts and managed timelines.
  • Updated and maintained databases with current information.

Office Manager

Alta Verde Builders, Inc.
Rancho Mirage, USA
08.2012 - 08.2016
  • Manage all facilities: the main office and three sales offices..
  • Interpreted and communicated work procedures and company policies to staff.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Developed effective communication strategies between departments within the organization.
  • Assisted in recruiting, onboarding and training new employees.
  • Provided training to new hires on office policies and procedures.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Managed office inventory and placed new supply orders.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Coded and entered daily invoices with in-house accounting software.
  • Ensured compliance with applicable laws regarding employment practices.
  • Provided administrative support to management team including preparing reports and presentations.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Organized company events including holiday parties, team building activities .
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Maintained confidential records relating to personnel matters.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
  • Maintained filing system for records, correspondence and other documents.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Recognized by management for providing exceptional customer service.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Completed day-to-day duties accurately and efficiently.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.

Out-side Sales Plumbing & HVAC

Executive Plumbing, Heating & Air
Corona, USA
05.2007 - 11.2007
  • Kept abreast of new industry developments through continuous training sessions.
  • Coordinated schedules with various construction departments in plumbing works for new and existing buildings.
  • Prepared cost estimates for clients based on labor hours needed for repair and installation jobs.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted with customer requests and answered questions to improve satisfaction.

Purchasing Agent

Lennar Homes
Palm Desert, USA
08.2005 - 03.2007
  • Prepared purchase orders, solicited bid proposals and reviewed requisitions for goods and services.
  • Ensured compliance with relevant laws and regulations related to purchasing activities.
  • Conducted cost analyses to identify opportunities for savings.
  • Evaluated supplier performance to ensure that products met quality standards at the lowest cost possible.
  • Collaborated with other departments to assess company purchasing needs.
  • Maintained vendor relationships by providing detailed information regarding product specifications or requirements.
  • Analyzed price proposals, financial reports and other data to determine reasonable prices.
  • Negotiated pricing with vendors to obtain the best prices for goods or services.
  • Analyzed purchase requisitions, determined appropriate vendors, negotiated contracts, and tracked orders.
  • Participated in trade shows and conferences to stay informed on market trends.
  • Negotiated, renegotiated and administered contracts with suppliers and vendors.
  • Prepared purchase orders and sent to distributors and suppliers.
  • Prepared periodic reports detailing purchase activity as requested by management.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Worked effectively in team environments to make the workplace more productive.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Purchasing Assistant

SeaCountry Homes
Carlsbad, USA
03.2005 - 08.2005
  • Identified discrepancies between purchase orders, invoices and delivered items.
  • Collaborated with management to assess materials needs and look for improved options to better meet changing demands.
  • Prepared detailed reports summarizing purchasing activities on a regular basis.
  • Reviewed purchase orders and invoices for accuracy.
  • Maintained records of all purchases, pricing, and other important data.
  • Tracked key purchasing metrics and reported findings to supervisors for review.
  • Researched potential suppliers to determine best value for materials purchased.
  • Advised management on changes in product availability, price fluctuations.
  • Prepared contract agreements and other documentation.
  • Obtained purchased items by forwarding orders to suppliers and monitored expedited orders.

Construction Administrative Assistant

Barratt American Homes
Carlsbad, USA
08.2004 - 03.2005
  • Provided support to Project Manager in various administrative duties.
  • Assisted with the preparation of contracts, bids, change orders and other related documents.
  • Reviewed blueprints to ensure accuracy of information prior to distribution.
  • Ordered materials for construction sites as needed.
  • Generated daily and weekly reports to update project stakeholders.
  • Managed files of project plans, drawings, specifications and related documents.
  • Scheduled requested work orders and processed invoices.
  • Scanned, filed and tracked documents related to construction projects.
  • Compiled weekly reports summarizing the status of construction projects.
  • Ensured compliance with safety regulations on all job sites.
  • Composed, edited and typed complex memos and reports with job-related software.
  • Inputted data into company databases accurately and efficiently.
  • Created purchase orders as requested by the project manager.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Maintained filing systems and updated project documentation.
  • Coordinated meetings, scheduled appointments and maintained calendars.
  • Helped coordinate activities between contractors, vendors and suppliers.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Options Coordinator

Barratt American Homes
Carlsbad, CA
05.2002 - 07.2004
  • Receive option orders from the design center.
  • Enter options in JDEdwards.
  • Run notices to proceed, and send them to the required subcontractors.
  • Maintain cut-off dates.
  • Run weekly reports for the field, project managers, and option manager.
  • Maintained updated knowledge through continuing education and advanced training.
  • Facilitated communication between traders, brokers, and other stakeholders involved in the options trade process.

Accounts Payable Coordinator / Payroll

Fallbrook Hospital
Fallbrook, USA
11.1999 - 12.2001
  • Match purchase orders, code and post all invoices
  • Select invoices to be paid weekly
  • Run accounts payable reports weekly
  • Process Payroll bi-weekly for Hospital and SNF
  • Manage employee Garnishments
  • Print payroll checks
  • Payroll reporting to EDD

Education

High School Diploma -

Kailua High School
Kailua, HI
05-1989

Some College (No Degree) - Business Psychology

Windward Community College
Kaneohe, HI

Skills

  • Bid preparation
  • Document control
  • Invoice processing
  • Cost estimation
  • Change order management
  • Subcontractor coordination
  • File management
  • Contract administration
  • Permit acquisition
  • Reading blueprints
  • Internet proficiency
  • Organizational skills
  • Dependability
  • Multi-tasking
  • Leadership skills
  • Adaptability

References

References available upon request.

Timeline

Customer Service /Front Office Staff Member

Anza Gas Service
06.2024 - Current

Substitute Clerk III / Supervision

Hemet Unified School District
08.2021 - 08.2024

Project Administrator

TBG, Inc.
02.2017 - 04.2018

Office Manager

Alta Verde Builders, Inc.
08.2012 - 08.2016

Out-side Sales Plumbing & HVAC

Executive Plumbing, Heating & Air
05.2007 - 11.2007

Purchasing Agent

Lennar Homes
08.2005 - 03.2007

Purchasing Assistant

SeaCountry Homes
03.2005 - 08.2005

Construction Administrative Assistant

Barratt American Homes
08.2004 - 03.2005

Options Coordinator

Barratt American Homes
05.2002 - 07.2004

Accounts Payable Coordinator / Payroll

Fallbrook Hospital
11.1999 - 12.2001

High School Diploma -

Kailua High School

Some College (No Degree) - Business Psychology

Windward Community College

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