Michelle Lutes

• Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
• Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Monitored front areas so that questions could be promptly addressed.
• Opening and closing paperwork ,deposits,cash handling
• Overseeing customer service and cashiering operations and managing front end staff

• Assisted customers with product selection, enhancing overall shopping experience.
• Managed inventory levels, ensuring stock availability and organization.
• Processed transactions accurately, maintaining cash register integrity.
• Collaborated with team members to achieve daily sales targets.
• Prepared merchandise for sales floor by pricing or tagging.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.
• Mixed paint ,price changes ,worked frieght

stock shelves

Order merchandise from the warehouse

help customers find products they need

• Managed daily inventory of fresh produce, ensuring quality standards and reducing waste.
• Maintained cleanliness and organization of produce department, promoting a positive shopping experience.
• Assisted customers with product selection and inquiries, enhancing overall customer satisfaction.
• Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
• Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
• Checked for outdated and overripe grocery items and removed from inventory.
• Received and unloaded new items upon delivery and checked products for damage and order accuracy.
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
• Trained new employees to provide knowledge of proper produce handling and rotation procedures.
• Kept tidy and organized area to comply with cleanliness standards.
• Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.
• Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
• Enhanced departmental teamwork by fostering a positive work environment and maintaining open lines of communication with coworkers and management.
• Pleasantly greeted customers and provided prompt and courteous service.
• Inspected produce to update and adjust pricing information.
• Assisted customers in selecting the freshest produce by sharing knowledge on ripeness indicators and proper storage techniques.
• Managed inventory levels to prevent overstock or shortages of produce items through regular monitoring and communication with suppliers.
• Contributed to team efficiency by assisting with unloading deliveries, verifying order accuracy, and organizing stockroom for easy access to products.
• Reduced shrinkage rates by closely monitoring expiration dates and implementing markdown strategies on soon-to-expire items.
• Improved customer satisfaction by providing knowledgeable answers to questions about fruit and vegetable selection and storage.
• Collaborated with produce manager to order optimal quantity of goods, balancing freshness with demand.