Michelle Luzuriaga
Medical Laboratory Technician
East Windsor,NJ
Summary
Skilled in Microsoft Office and fluent in English and Spanish. Excels in team environments with strong communication and interpersonal abilities. Exceptional organizational skills, multitasking effectively and completing projects promptly. Maintains calm under pressure, adapts quickly, and solves problems efficiently. Detail-oriented medical laboratory technician experienced in performing diagnostic tests and analyzing clinical specimens. Systematic approach to handling specimens and conducting assessments. Proficient in quality control measures to ensure accuracy and reliability of results. Knowledge of laboratory safety protocols and advanced instrumentation. Ready to leverage expertise in a challenging new role.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Medical Laboratory Technician
Centra State Medical Center
08.2024 - Current
- Blood Bank- Perform ABO, Rh typing, antibody screens, antibody identification and DAT testing. Quantity Control on ECHO instrument.
- Followed safety protocols to maintain safe and secure laboratory environment.
- Prepared laboratory samples for analysis and performed data entry for accurate reporting.
- Ensured quality control by performing routine maintenance on lab equipment and calibrating instruments as needed.
- Recorded and maintained accurate data to facilitate tracking of results.
- Utilized various medical laboratory equipment to conduct tests and analyses.
- Enhanced patient care through accurate and timely diagnostic testing for various medical conditions.
- Ensured patient confidentiality by adhering to strict privacy guidelines when handling sensitive medical information.
- Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
- Reduced error rates in testing procedures through careful attention to detail and adherence to established protocols.
- Maintained compliance with regulatory agencies through thorough documentation of laboratory processes and procedures.
Internship Medical Laboratory Technician
Centra State Medical Center
04.2024 - 08.2024
Bilingual Customer Service Representative
Yankee Clipper Distribution
01.2023 - 04.2024
- Response to telephone/email inquiries from customers inquiring about availability of merchandise or status of orders.
- Management of outbound reports for all customers within the company.
- Preparation of product and customer reports through collection of data collected during customer interactions and company procedures.
- Maintained high levels of customer satisfaction through empathetic listening, timely problem resolution, and personalized attention.
- Collaborated with other departments as needed to resolve customer issues that required cross-functional support or expertise.
- Enhanced customer satisfaction by addressing and resolving complex inquiries in both English and Spanish languages.
- Communicated with management when customer issues escalated and worked to find resolutions.
- Supported company growth by consistently meeting or exceeding performance metrics for call handling, first contact resolution, and customer satisfaction.
Extraction Lab Technician
IBX Laboratory
12.2021 - 03.2022
- Perform routine and complex technical procedures and functions according to departmental standard operating procedures.
- Ensure that all safety guidelines are always followed strictly and maintenance of a clean and orderly environment to ensure safety is accomplished.
- Receive, label and analyze different samples such as PCR or COVID samples.
- Record all data and results in specified electronic forms with accuracy and precision.
Pharmacy Technician
Windsor Pharmacy
08.2013 - 12.2017
Education
Associate of Science - Medical Laboratory Technology
Mercer County Community College
West Windsor,New Jersey 05.2023 - 08.2024
Bachelor of Science - Health Science
Stockton University
Galloway, New Jersey 05.2020 - 12.2021
Skills
Specimen collection
Experienced with Microsoft Office applications
Laboratory assay analysis
Laboratory safety protocols
Hematology analysis
Blood bank operations
Quality control procedures
Instrument maintenance
Maintenance of lab instruments
Multitasking
Problem-solving abilities
Cell counts and differentials
Data entry
Verbal and written communication
Timeline
Medical Laboratory Technician
Centra State Medical Center
08.2024 - Current
Internship Medical Laboratory Technician
Centra State Medical Center
04.2024 - 08.2024
Associate of Science - Medical Laboratory Technology
Mercer County Community College
05.2023 - 08.2024
Bilingual Customer Service Representative
Yankee Clipper Distribution
01.2023 - 04.2024
Extraction Lab Technician
IBX Laboratory
12.2021 - 03.2022
Bachelor of Science - Health Science
Stockton University
05.2020 - 12.2021
Pharmacy Technician
Windsor Pharmacy
08.2013 - 12.2017