Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Michelle MacNicholl

Herriman,UT

Summary

Dynamic professional with a proven track record at Retina Associates of Utah, excelling in teamwork and problem-solving. Skilled in Microsoft Office and adept at managing research materials, I foster collaboration and drive project success. Committed to maintaining high standards and enhancing productivity through effective communication and organization.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Research Assistant

Retina Associates of Utah
03.2024 - Current
  • Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
  • Organized research materials, maintaining a well-ordered workspace conducive to productivity.
  • Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
  • Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
  • Managed laboratory equipment and resources, ensuring proper maintenance and optimal functionality.
  • Adhered to laboratory safety procedures to maintain compliance with quality control standards.

Optometric Technician

Americas Best Eyeglasses And Contacts
10.2023 - 10.2024
  • Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
  • Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
  • Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.

Optical Specialist Lead

Vision Works
10.2023 - 03.2024
  • Reduced wait times for patients by efficiently managing appointments and walk-in consultations.
  • Provided exceptional customer service, addressing patient inquiries promptly and professionally.
  • Maintained accurate patient records, ensuring proper tracking of prescriptions and eyewear needs.
  • Ensured high-quality care by regularly calibrating and maintaining diagnostic equipment.
  • Improved customer experience by maintaining an organized and visually appealing retail space.

Fed Ex

Switcher
06.2021 - 10.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Director of Operations

Aseptikits LLC
04.2019 - 06.2021
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.

At Home Educator

IDEA Families
06.2011 - 05.2019
  • Supervised extracurricular activities such as field trips or clubs to promote social interaction outside of the formal classroom setting.
  • Served as a mentor for struggling students, providing one-on-one guidance to improve academic performance over time.
  • Implemented differentiated instruction techniques to meet the unique learning styles of each student effectively.
  • Assisted students with special needs through tailored instruction and additional resources to ensure their success in the classroom.

Education

Bountiful High School
Bountiful
06-2000

Skills

  • Teamwork and collaboration
  • Microsoft office
  • Time management
  • Problem-solving

Certification

  • Certified BCVA examiner, Retina Associates of Utah - 2024-2025
  • Certified Technician, America's Best Eyeglasses and Contacts - 2022-2023
  • Licensed Phlebotomist - 2024-2025
  • Certified Switcher, Fed Ex- 2021-2022

Languages

English
American Sign Language

Timeline

Research Assistant

Retina Associates of Utah
03.2024 - Current

Optometric Technician

Americas Best Eyeglasses And Contacts
10.2023 - 10.2024

Optical Specialist Lead

Vision Works
10.2023 - 03.2024

Fed Ex

Switcher
06.2021 - 10.2023

Director of Operations

Aseptikits LLC
04.2019 - 06.2021

At Home Educator

IDEA Families
06.2011 - 05.2019

Bountiful High School

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