Michelle Maginn
Baldwinsville,NY
Summary
Accomplished and dedicated Supervising Pharmacist with a proven track record of success at Kinney Drugs, Inc., showcasing expertise in clinical pharmacology and exceptional patient care. Demonstrated leadership in optimizing workflows, time management, problem solving skills and enhancing team collaboration, resulting in top-tier customer satisfaction and retention. Skilled in medication management and staff development, committed to delivering outstanding service and care.
Overview
31
31
years of professional experience
Work History
Supervising Pharmacist
Kinney Drugs, Inc,
08.2006 - Current
- Managed pharmaceutical budget effectively by monitoring expenditures and implementing cost-saving strategies as needed.
- Supervised a team of pharmacy technicians, ensuring accurate medication preparation and excellent customer service.
- Provided medication therapy management services for improved patient outcomes and adherence.
- Collaborated with healthcare providers to optimize medication regimens for patients with complex medical conditions.
- Ensured compliance with federal and state regulations governing pharmacy practice, maintaining high standards of professionalism and ethics.
- Optimized inventory management through implementing effective ordering processes and reducing waste.
- Trained newly hired pharmacists across two corporate regions.
- Educated patients on proper medication use, storage, and side effect management for optimal therapeutic benefit.
- Participated in piloting new programs within the retail division and provided timely feedback.
- Promoted the pharmacy profession by participating in community career days.
Supervising Pharmacist/Store Manager
Kinney Drug, Inc.
07.2003 - 08.2006
- Active member of Chamber of Commerce to establish a new relationships within the community.
- Attended and participated in townhall meetings prior to opening this store in a new region.
- Held brown bag days and poison prevention events to enhance patient education.
- Initiated Doctor detailing to cultivate professional relationships.
- Established strong relationships with local healthcare providers resulting in better coordination of care between prescribers and pharmacists.
- Effectively prioritized tasks and organized workflow to increase efficiency.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Staff Pharmacist
Kinney Drugs, Inc.
12.1999 - 07.2003
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Contributed to a positive workplace culture by fostering open communication channels among team members and promoting professional development opportunities.
- Collaborated with healthcare professionals to develop customized medication plans, ensuring optimal patient outcomes.
- Maintained state and federal records of legendary drugs and controlled substances.
- Complied with all federal laws, company policies and procedures and state regulations regarding intern, technician and assistant training and licensure.
- Managed budgetary responsibilities within the department while maximizing resources allocation for service enhancement purposes.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
Pharmacy Intern
Kinney Drugs, Inc.
06.1995 - 06.1998
- Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
- Provided friendly customer service at drop-off and pick-up counters.
- Developed strong relationships with healthcare providers by effectively communicating about prescription-related matters and collaborating on patient care plans when necessary.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Successfully completed required assessments and evaluations throughout the internship period, demonstrating growth in professional skills and knowledge related to the field of pharmacy.
Pharmacy Production Clerk
Kinney Drug, Inc.
12.1993 - 06.1995
- Ensured data confidentiality by adhering to strict guidelines for handling patient information during medication processing and packaging.
- Upheld regulatory compliance within the facility through adherence to established protocols for medication handling and storage conditions.
- Expedited medication delivery by efficiently assembling orders, prepared blister packs and coordinated with shipping teams.
- Streamlined inventory management, ensuring proper stock levels and reducing waste through regular monitoring and organization.
- Delivered and conducted medication cart exchanges with nurses at various nursing homes.
Education
Bachelor of Science - Pharmacy
Albany College of Pharmacy
Albany, NY06.1998
Skills
- Prescription Verification
- Clinical Pharmacology
- Pharmacy Software Proficiency
- Patient Counseling
- Workflow Optimization
- Medication Management
- Staff Training and Development
- Reliability
- Organizational Skills
- Team Collaboration
- Effective Communication
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
Timeline
Supervising Pharmacist
Kinney Drugs, Inc,
08.2006 - Current
Supervising Pharmacist/Store Manager
Kinney Drug, Inc.
07.2003 - 08.2006
Staff Pharmacist
Kinney Drugs, Inc.
12.1999 - 07.2003
Pharmacy Intern
Kinney Drugs, Inc.
06.1995 - 06.1998
Pharmacy Production Clerk
Kinney Drug, Inc.
12.1993 - 06.1995
Bachelor of Science - Pharmacy
Albany College of Pharmacy
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