Michelle Maher
Lakewood,NY
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 21 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Organized Office Manager with demonstrated expertise in financial and operational leadership. Multidisciplinary managerial skills in process, procedure and policy improvement initiatives. Accomplished in optimizing productivity and quality of service. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
Work History
Material Handler Supervisor
Artone Manufacturing
10.2022 - Current
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Trained new team members on proper and safe use of tools and equipment.
- Assigned tasks to team members to complete within designated time frames.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Met or exceeded production goals and objectives by following strict procedures.
- Enforced team adherence to safety regulations and protocols.
- Developed and implemented strategies to improve team productivity and efficiency.
- Handled day-to-day shipping and receiving overseeing more than 50 packages per day.
- Evaluated team performance and provided feedback on areas requiring improvement.
- Developed standard operating procedures for team to follow and maintained records of activities.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Determined staffing needs, developing schedules to staff all shifts.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Manager of Operations
Jamestown Iron Works, Inc.
08.2001 - Current
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Evaluated employee records and productivity to complete employee evaluations.
- Coordinated special projects and managed schedules.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Compared vendor prices and negotiated for optimal savings.
- Developed standard operating procedures for all administrative employees.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Quickbooks software.
- Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Quickbooks software.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Recruited, hired, trained and supervised staff of 15 and implemented mentoring program that offered positive employee engagement.
- Coordinated paperwork, updated spreadsheets and maintained permanent records.
- Organized receipts, purchases and documentation of finished goods, packaging, materials and ingredients.
- Implemented policies to reduce cost and eliminate waste.
- Received inbound phone calls from store managers and facility management associates, creating work orders and purchase orders to replace faulty or unsafe equipment or conditions.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
Associates Degree For Medical Secretary -
06.1992
Skills
- Policy and Procedure Modification
- Accounts Payable and Receivable
- Staff Training
- Team and Office Management
- Office Supplies and Inventory
- Advanced Excel Spreadsheet Functions
- Intuit QuickBooks
- Employee Performance Management System
- Administrative Management
- Confidential Records Management
- Leadership and Change Management
- Administration and Operations
- Purchasing Management
- Pricing Updates
- Purchase Order Monitoring
- Profit and Loss Understanding
- Shipment Procedures
- Material Staging
- Paperwork and Documentation
- Operational Efficiency
- Production Goal Accomplishment
- Process Improvement
- Data Accuracy
- Material Preparation
- Materials Movement
- Housekeeping Practices
- Inventory Documentation
- Inmate Accountability
- Staff Management
- Accurate Reporting
- System Updates
- Daily Logs
- OSHA Standards
- Work Orders
- Materials Handling Training
- Safety Practices
- Material Handling and Moving
- Standard Operating Procedures Understanding
- PC Systems
- Word Processing
- Product Loading and Unloading
- Reporting Requirements
- Data Entry
- Spreadsheet Tracking
- Phone and Email Communication
- Team Meetings
- Freight Inspection
- Maintaining Clean Work Areas
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Material Handler Supervisor - Artone Manufacturing
10.2022 - Current
Manager of Operations - Jamestown Iron Works, Inc.
08.2001 - Current
Jamestown Business College - Associates Degree For Medical Secretary,
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