Michelle Maki
Stewart,MN
Summary
Efficient office manager with 15+ years of experience providing exceptional customer service and managing accounting and dispatching responsibilities. Proficient in QuickBooks and skilled in payroll, accounts payable, and bank reconciliation. Proven organizational skills with a focus on attention to detail.
Overview
21
21
years of professional experience
Work History
Sales Associate
Marshall's
10.2024 - Current
- helves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.Managed returns, exchanges and refunds in accordance with store policy.
Office Manager
R&R Excavating, Inc.
02.2004 - 01.2025
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Managed scheduling and coordination of all office meetings to ensure smooth operations.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Managed banking reconciliations and monthly balance sheet statements.
- Completed weekly payroll for company employees.
- Managed accounts payable and receivables and payroll.
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Enhanced project efficiency by providing administrative support to construction management teams.
- Facilitated efficient subcontractor coordination by managing correspondence, scheduling meetings, and distributing pertinent information as needed.
- Contributed to successful bid submissions by preparing comprehensive proposal packages that effectively showcased company capabilities.
- Prepared and maintained departmental and construction contracts and invoices and submitted for payment.
Education
A.A.S. - Accounting
Ridgewater College
Hutchinson, MN05.1999
Skills
- Payroll
- Office Management
- Accounts Payable
- Attention to detail
- Accounting
- Multi-line phone systems
- Accounts Receivable
- Bank Reconciliation
- QuickBooks
- Customer service
Timeline
Sales Associate
Marshall's
10.2024 - Current
Office Manager
R&R Excavating, Inc.
02.2004 - 01.2025
A.A.S. - Accounting
Ridgewater College
Similar Profiles
Tykiriya WhiteTykiriya White
Sales Associate at Marshall'sSales Associate at Marshall's
Mya HarrellMya Harrell
Cashier at Marshall'sCashier at Marshall's
Julia ColeJulia Cole
Retail Associate at Marshall'sRetail Associate at Marshall's
Linda VueLinda Vue
Home Care Provider at Universal Home Healthcare IncHome Care Provider at Universal Home Healthcare Inc
Kaleb RunkeKaleb Runke
Painter at Megard PaintingPainter at Megard Painting