Michelle Maldonado
Denver,CO
Summary
Experienced image processor with a strong background in image editing, license plate transcription, and quality control. Known for accuracy, fast data entry, and consistent performance in high-volume, rules-based work.
Overview
26
26
years of professional experience
Work History
Image Processor
WSP
Aurora, CO
10.2016 - Current
- Corrected image defects using photo editing and scanning tools to enhance visual quality.
- Maintained speed and accuracy to consistently meet daily and monthly image processing goals.
- Processed images across varied job queues, adhering to specific rules for each assignment.
- Typed license plates accurately from original sources to ensure data integrity.
Driver's License Examiner II
Department of Motor Vehicles
Lakewood, Colorado
02.2007 - 05.2009
- Administered driver knowledge and road tests for Department of Motor Vehicles applicants.
- Verified identity documents, residency records, and eligibility requirements for license processing.
- Explained state licensing laws, testing procedures, and Department of Motor Vehicles policies.
- Reviewed applications, forms, and supporting documents for completeness and accuracy.
- Entered applicant data into Department of Motor Vehicles licensing systems.
- Issued permits, licenses, and identification cards according to Department of Motor Vehicles standards.
- Resolved applicant questions and concerns with clear, professional customer service.
- Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
- Organized and stocked counters with necessary forms and materials to ensure efficient operations. with forms, film and license supplies to maintain inventory levels.
Payment Processing Clerk
Family Support Registry
Denver, Colorado
09.2000 - 07.2007
- Processed child support payments to ensure timely support distribution for families.
- Entered payment data into registry systems with accuracy.
- Organized mail and payments to uphold processing standards and maintain accurate records.
- Maintained confidential records according to Family Support Registry procedures.
Clinic Clerk
Denver Health Eastside Clinic
Denver, Colorado
02.2004 - 11.2006
- Greeted patients and verified appointment details to ensure smooth check-in at Denver Health Eastside Clinic front desk.
- Scheduled, rescheduled, and confirmed visits using clinic scheduling systems.
- Collected patient demographics and updated medical records for Eastside Clinic visits.
- Answered phones and routed messages to nurses, providers, and support staff.
- Filed referral forms, insurance papers, and clinic documents in record systems.
- Coordinated patient check-in, check-out, and waiting room flow to optimize daily clinic operations.
- Processed cash transactions with accuracy to maintain financial integrity at clinic's front desk. accurately and efficiently.
- Assisted with coding procedures according to ICD-10 guidelines for billing purposes.
- Performed administrative tasks such as filing, copying documents, faxing paperwork.
- Maintained cleanliness of all areas of the clinic including exam rooms, waiting area, reception desk.
- Verified insurance coverage and eligibility of patients prior to appointment.
- Assisted with scheduling appointments, updating patient information, and collecting payments.
- Ensured that HIPAA regulations are followed at all times while handling confidential patient information.
- Answered incoming calls from patients and responded to inquiries regarding services provided by the clinic.
Education
High School Diploma -
Abraham Lincoln High School
Denver, CO05-1996
Skills
- Image editing
- License plate transcription
- Image quality control
- Data entry 50 WPM
- 10-key by touch 18k kspm
- Attention to detail
- Time management
- Problem solving
Timeline
Image Processor
WSP
10.2016 - Current
Driver's License Examiner II
Department of Motor Vehicles
02.2007 - 05.2009
Clinic Clerk
Denver Health Eastside Clinic
02.2004 - 11.2006
Payment Processing Clerk
Family Support Registry
09.2000 - 07.2007
High School Diploma -
Abraham Lincoln High School