Michelle Manson
Canton,NY
Summary
At CPH, I significantly enhanced patient satisfaction and streamlined gastroenterology procedures, demonstrating exceptional patient care and proficiency in biopsy handling. My active participation in quality improvement initiatives and adherence to infection control standards underscore my commitment to excellence and teamwork in healthcare environments.
Experienced with endoscopic techniques and patient care within gastroenterology. Utilizes thorough knowledge of equipment sterilization and procedure preparation to enhance clinical efficiency. Track record of effective communication and teamwork, ensuring seamless operation and patient well-being.
Developed skills in fast-paced medical environment, focusing on patient care and diagnostic support. Effective in managing detailed medical procedures and maintaining patient comfort. Seeking to apply these transferrable skills in new and challenging field.
Personable and dedicated, with strong foundation in patient care and medical procedures. Familiar with medical terminology and operation of diagnostic equipment, bringing commitment to maintaining high standards of patient safety and comfort. Capable of delivering significant contributions to patient care and clinical support.
Professional with high level of expertise in gastroenterology, specializing in patient care and diagnostic procedures. Strong focus on team collaboration and achieving results, seamlessly adapting to changing needs. Skilled in endoscopic procedures, patient preparation, and instrument sterilization. Known for reliability, precision, and maintaining high standards in all tasks.
Diligent Desired Position with solid background in gastroenterology procedures and patient care. Proven track record of supporting complex endoscopic procedures and ensuring patient safety and comfort. Demonstrated proficiency in equipment maintenance and sterilization, and effective communication with healthcare teams.
Offering solid foundation in patient care and medical procedures, eager to learn and develop in clinical environment. Contributes to thorough understanding of medical terminology and ability to quickly adapt to new diagnostic equipment. Ready to use and develop patient care and clinical support skills in Desired Position role.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Gastroenterology Technician
CPH
10.2001 - Current
- Elevated patient satisfaction ratings by consistently demonstrating empathy, active listening, and professionalism throughout each interaction.
- Promoted a positive work culture within the department through active participation in team meetings, offering constructive feedback on challenging cases, and celebrating collective achievements together.
- Contributed to accurate diagnoses by collecting high-quality samples during endoscopic procedures for further analysis.
- Ensured adherence to all relevant regulatory standards within the department, regularly reviewing policies and procedures to maintain compliance with evolving guidelines.
- Improved patient comfort by providing thorough explanations of gastroenterology procedures and addressing concerns.
- Ensured patient safety during procedures by meticulously monitoring vital signs and promptly addressing any issues that arose.
- Maintained a sterile environment during all gastroenterology procedures, adhering to strict infection control protocols to protect both patients and staff members.
- Participated in regular continuing education opportunities to stay current with industry best practices, enhancing overall quality of patient care provided.
- Streamlined documentation processes, ensuring timely completion of accurate patient records for use in treatment planning and ongoing care management.
- Demonstrated exceptional attention to detail when entering procedure data into electronic health record systems, minimizing errors that could impact decision-making processes pertaining to patient care plans.
- Increased clinic efficiency by overseeing the scheduling of appointments, coordinating with other departments as needed to ensure optimal utilization of resources.
- Enhanced procedure efficiency by preparing and organizing all necessary equipment and supplies for gastroenterology examinations.
- Optimized inventory management processes, reducing waste while maintaining adequate stock levels of essential medical supplies and equipment required for gastroenterology procedures.
- Contributed to overall clinic success by actively participating in quality improvement initiatives aimed at enhancing the patient experience and streamlining internal processes within the gastroenterology department.
- Reduced patient anxiety during procedures by employing calming techniques and maintaining clear communication throughout each examination.
- Supported physician colleagues during advanced diagnostic or therapeutic interventions, using technical expertise to facilitate successful outcomes for patients undergoing complex gastrointestinal treatments.
- Prepared patients for procedures to assist doctors, nurses and support staff.
- Maintained all safety protocols and processes when cleaning, disinfecting and sterilizing endoscopes and related equipment.
- Handled inventory and preparation for upcoming procedures by ordering supplies and ensuring rooms were stocked and set-up for patients.
- Set up endoscopy suites with equipment and supplies needed for procedures.
CNA
CPH
10.2001 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Education
Cosmetology -
Northwest Tech
Ogdensburg, NY06.1997
Skills
- Biopsy handling
- Patient care
- Patient positioning
- Specimen collection
- Instrument sterilization
- Diagnostic procedures
- Colonoscopy assistance
- Polypectomy support
- Esophageal dilation
- Post-procedure care
- Communication
- Upper endoscopy
- Infection control standards
- HIPAA
Certification
Associate G.I. technician
Certified nurse aid
Timeline
Gastroenterology Technician
CPH
10.2001 - Current
CNA
CPH
10.2001 - Current
Cosmetology -
Northwest Tech
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