Michelle Marcus
Summary
Dynamic Lead Child Youth Program Assistant with 15 years of proven expertise in youth engagement and child safety, honed at Child & Youth School Services. Excelled in fostering collaboration and teamwork, achieving significant improvements in program efficiency. Skilled in curriculum planning and behavioral intervention, demonstrating adaptability and a results-driven approach to overcoming challenges and enhancing educational outcomes.
Overview
14
14
years of professional experience
Work History
Lead Child Youth Program Assistant
Child & Youth School Services
11.2023 - Current
- Serves as a team leader for program staff with responsibility for the operation and program in accordance with applicable regulations in Child and Youth program.
- Supervises children ranging in age from 6 weeks to 18 months while monitoring staff-to-child ratio to ensure adequate staffing. Interacts with children using approved child guidance and youth development techniques.
- Oversees the arrival and departure of children while maintaining the whereabouts and safety of the children. Ensures children depart with authorized person according to written parental instructions.
- Instructs specific tasks and job techniques and explains program guidance, procedures, policies, and directives to team members. Resolves problems and conflicts or obtains information and guidance from the supervisor.
- Interacts professionally with staff members, parents, and local installation command personnel. Notes special instructions provided by parents. Provides opportunities for parental involvement.
Child Youth Program Assistant
Child And Youth Services
09.2015 - 11.2023
- Trained newly hired top talent to fill key positions and maximize productivity by facilitating orientation and training classes to communicate policies and procedures to new hires.
- Worked with subject matter experts to validate relevancy of content.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Managed administrative program tasks such as taking attendance, updating logs and tracking supplies. Kept records of daily observations and information about activities, meals served and medications administered.
Sanitation Specialist
Vanderhost
01.2020 - 03.2020
- Complied with company policies regarding safe storage of chemicals. Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
- Demonstrated proper use of PPE and understood procedures necessary to minimize exposure to chemicals while performing daily tasks.
- Kept mechanical parts in ideal condition by cleaning, adjusting and lubricating using grease guns and hand tools.
- Followed sanitation schedule and documented cleaning activities.
- Picked up and transported recyclables and trash from various locations to appropriate disposal facilities.
Home Health Aide
Quality Care
02.2016 - 02.2018
- Assisted with client personal care needs to foster independence and well-being.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Teacher Assistant
A & A Learning Center
07.2010 - 04.2013
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Supervised children and participated with children in activities.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
Education
Bachelor of Science - Health Administration Management
University of Phoenix
Columbia, SC10.2014
Vocational Certificate - Phlebotomy
Absolute Medical Center
Florence, SC03.2009
Vocational Certificate - Medical Assistant
Corinthian College
Marietta, GA08.2001
Skills
- Youth engagement
- Child Safety
- Collaboration and Teamwork
- Active Listening
- Professionalism
- Problem-solving aptitude
- Behavioral Intervention
- Adaptability and Flexibility
- Curriculum Planning
- Activity Coordination
- Life Skills Development
- Conflict Resolution
Timeline
Lead Child Youth Program Assistant
Child & Youth School Services
11.2023 - Current
Sanitation Specialist
Vanderhost
01.2020 - 03.2020
Home Health Aide
Quality Care
02.2016 - 02.2018
Child Youth Program Assistant
Child And Youth Services
09.2015 - 11.2023
Teacher Assistant
A & A Learning Center
07.2010 - 04.2013
Bachelor of Science - Health Administration Management
University of Phoenix
Vocational Certificate - Phlebotomy
Absolute Medical Center
Vocational Certificate - Medical Assistant
Corinthian College
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