Michelle Maria
Grafton,MA
Summary
Reliable and dependable Office Management and Administration Professional with 15+ years of experience in optimizing productivity, efficiency, and service quality across various environments. Proven record of collaborating with cross-functional teams, providing administrative support, and assisting with employee onboarding. Skilled at documentation quality control, payroll processing, and calendar & schedule management.
Overview
14
14
years of professional experience
Work History
Office Manager/HR Manager
Sutton Donuts, Inc.
Sutton, MA
08.2020 - Current
- Managed payroll for organization 125+ personnel.
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Processed eligibility for health insurance and benefits verification and authorization requests.
Office Manager
Karlee Management, Inc
Webster, MA
03.2016 - 08.2020
- Manage day to day operations for multiple retail and commercial businesses including AP/AR
- Prepared bi-weekly payroll for 130 employees Delivered expert clerical support to President by efficiently handling wide range of routine and special requirements
- Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved and that clerical functions are properly assigned and monitored
- Renew licensing and permits for multiple retail establishments
- Collect rent from tenants.
Office Manager
Simulis Plumbing & Heating, Inc
Worcester, MA
06.2015 - 01.2016
- Recruited and hired qualified candidates for vacant and new positions.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Assisted with installing new software (Hindsite) to optimize work schedules for personnel.
- Exercised discretion and interpretive judgment in frequent contacts with callers.
Office Manager
Corbett Inc
Acton, MA
09.2012 - 02.2015
- Maintain office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
- Provide historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Performed billing, collection and reporting functions generating over $1.5 million annually.
Administrative Assistant
Security Construction Services
Hudson, MA
02.2010 - 01.2011
- Research for prospective bidding opportunities via online and offline bidding tools Source plans, specs, bidder's lists.
- Communicate architects and owners to clarify project requirements.
- Share management of project budget, writing scopes and updating project schedules with PM approval.
- Interact with subcontractors to maintain up-to-date project
Education
Some College (No Degree) - General Studies, Psychology
Quinsigamond Community College
Worcester, MASome College (No Degree) - Criminal Justice
Becker College
Worcester, MASkills
- Office administration
- Payroll processing
- New employee onboarding
- Open enrollment coordination
- Benefits administration
- Employment verification
- Time management
Additional Information
Between 2011 and 2012 took time off to care for family
Timeline
Office Manager/HR Manager
Sutton Donuts, Inc.
08.2020 - Current
Office Manager
Karlee Management, Inc
03.2016 - 08.2020
Office Manager
Simulis Plumbing & Heating, Inc
06.2015 - 01.2016
Office Manager
Corbett Inc
09.2012 - 02.2015
Administrative Assistant
Security Construction Services
02.2010 - 01.2011
Some College (No Degree) - General Studies, Psychology
Quinsigamond Community College
Some College (No Degree) - Criminal Justice
Becker College