Experience with equine care, overseeing daily operations to ensure optimal health and productivity. Utilizes effective management techniques to coordinate staff and maintain facilities efficiently. Track record of implementing best practices in veterinary care, feeding routines, and barn maintenance.
Overview
13
13
years of professional experience
Work History
Team Manager
Kit Anstey Real Estate Team
09.2020 - 08.2024
Managed daily operations of the real estate team, ensuring seamless workflow and communication among team members.
Coordinated property listings and showings, maintaining accurate records and timely updates for clients.
Implemented process improvements to enhance operational efficiency and streamline administrative tasks.
Trained and mentored new team members on company policies, software, and best practices in real estate.
Developed and maintained strong relationships with clients, addressing their needs and inquiries promptly.
Managed online marketing and social media presence to enhance team visibility and attract new clients.
Monitored compliance with industry regulations and company policies to mitigate risks.
Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Personal Assistant/ Office Manager
Classic Real Estate Of Chester County
06.2020 - 09.2024
Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
Kept physical files and digitized records organized for easy updating
Assisted in the preparation of marketing materials for property listings and promotional events.
Trained staff on office software, enhancing team capabilities and operational efficiency.
Monitored and updated the company's social media platforms to boost online presence and engagement.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Displayed absolute discretion at handling confidential information.
Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
Accomplished project deadlines by assisting with task completion whenever required.
Managed office supply inventory, ensuring availability of essential materials and placing orders as needed.
Office Administrator
Berkshire Hathaway HomeServices Fox & Roach
06.2013 - 04.2020
Oversee the processing and verifying of new listings and sales, which may include entering the listings and sales into the system. Ensure the accuracy and timely preparation of purchase agreements, record and maintain all sold records, and prepare monthly reports
Managed daily office operations, ensuring smooth workflow and timely execution of administrative tasks.
Processing of deposit checks, sales associate commission checks and settlement paperwork/checks on a daily basis
Provide support to the sales associates which may include, processing license applications for new, renewing and transferring sales associates, ensuring all paperwork is completed and processed in a timely manner
Act as the first point of contact for sales associates
Act as liaison for staff, managers, and sales associates
Scheduled and coordinated office events, including training sessions and team-building activities, enhancing team morale.
Managing the Land Development Department's Website
Conducted inventory management by tracking office supplies and placing orders as needed to maintain adequate stock levels.
Supported the onboarding process for new employees, providing training on office procedures and software applications.
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Trained staff and new team members on office software and technology tools, enhancing overall team productivity and capability.
Assisted in the design and distribution of marketing materials for property listings and promotional activities.
Settlement Coordinator
Prudential Fox & Roach
04.2011 - 06.2013
Ordering payoff, Use & Occupancy, tax, sewer and trash certifications if applicable.
Data Entry and Ordering Title Searches
Reviewing documents such as Agreement of Sale and Transmittals for Clients
Emailing Settlement Notices
Providing training to new hires
Assisting co-workers and training with new software
Organizing Office Holiday Events
Creating updates to municipal internal workbook database
Education
Bachelor of Science - Recreation, Park and Tourism Management
The Pennsylvania State University
State College, PA
High School Diploma -
West Chester East High School
West Chester, PA
06-2005
Skills
MS Office
Confidential Correspondence and Data
Strong Work Ethic
Google Apps
Well Organized
Problem Solving
Accurate and Detailed
Superb Communication skills
Customer service oriented
Teamwork
Data entry
Administrative support
Volunteering
Event Coordination
Horse care expertise
Stable management
Honest and dependable
Animal care
Human and animal safety
Team building
Feeding and watering
Animal observations
Animal grooming
Horse training
Interests
Hiking
Kayaking
Animal Care
Volunteering
Horseback Riding
Gardening
Outdoor Recreation
Fundraising Events
Participating in fundraising events to support local charities, schools, or community projects
Offering time and support to animal rescues
Enjoy hobbies that combine physical activity with outdoor exploration
Regularly practice mindfulness and meditation for overall wellness
Timeline
Team Manager
Kit Anstey Real Estate Team
09.2020 - 08.2024
Personal Assistant/ Office Manager
Classic Real Estate Of Chester County
06.2020 - 09.2024
Office Administrator
Berkshire Hathaway HomeServices Fox & Roach
06.2013 - 04.2020
Settlement Coordinator
Prudential Fox & Roach
04.2011 - 06.2013
Bachelor of Science - Recreation, Park and Tourism Management
Real Estate Salesperson at CM Fox Real Estate – Greaux Team at CM Fox Real EstateReal Estate Salesperson at CM Fox Real Estate – Greaux Team at CM Fox Real Estate