Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Michelle L Marinaro

Honey Brook,PA

Summary

Experience with equine care, overseeing daily operations to ensure optimal health and productivity. Utilizes effective management techniques to coordinate staff and maintain facilities efficiently. Track record of implementing best practices in veterinary care, feeding routines, and barn maintenance.

Overview

13
13
years of professional experience

Work History

Team Manager

Kit Anstey Real Estate Team
09.2020 - 08.2024
  • Managed daily operations of the real estate team, ensuring seamless workflow and communication among team members.
  • Coordinated property listings and showings, maintaining accurate records and timely updates for clients.
  • Implemented process improvements to enhance operational efficiency and streamline administrative tasks.
  • Trained and mentored new team members on company policies, software, and best practices in real estate.
  • Developed and maintained strong relationships with clients, addressing their needs and inquiries promptly.
  • Managed online marketing and social media presence to enhance team visibility and attract new clients.
  • Monitored compliance with industry regulations and company policies to mitigate risks.
  • Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.

Personal Assistant/ Office Manager

Classic Real Estate Of Chester County
06.2020 - 09.2024
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Kept physical files and digitized records organized for easy updating
  • Assisted in the preparation of marketing materials for property listings and promotional events.
  • Trained staff on office software, enhancing team capabilities and operational efficiency.
  • Monitored and updated the company's social media platforms to boost online presence and engagement.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Displayed absolute discretion at handling confidential information.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Accomplished project deadlines by assisting with task completion whenever required.
  • Managed office supply inventory, ensuring availability of essential materials and placing orders as needed.

Office Administrator

Berkshire Hathaway HomeServices Fox & Roach
06.2013 - 04.2020
  • Oversee the processing and verifying of new listings and sales, which may include entering the listings and sales into the system. Ensure the accuracy and timely preparation of purchase agreements, record and maintain all sold records, and prepare monthly reports
  • Managed daily office operations, ensuring smooth workflow and timely execution of administrative tasks.
  • Processing of deposit checks, sales associate commission checks and settlement paperwork/checks on a daily basis
  • Provide support to the sales associates which may include, processing license applications for new, renewing and transferring sales associates, ensuring all paperwork is completed and processed in a timely manner
  • Act as the first point of contact for sales associates
  • Act as liaison for staff, managers, and sales associates
  • Scheduled and coordinated office events, including training sessions and team-building activities, enhancing team morale.
  • Managing the Land Development Department's Website
  • Conducted inventory management by tracking office supplies and placing orders as needed to maintain adequate stock levels.
  • Supported the onboarding process for new employees, providing training on office procedures and software applications.
  • Where do you live I couldn't add you as a friend on here but you can add me as a friend if you would like.
  • Trained staff and new team members on office software and technology tools, enhancing overall team productivity and capability.
  • Assisted in the design and distribution of marketing materials for property listings and promotional activities.

Settlement Coordinator

Prudential Fox & Roach
04.2011 - 06.2013
  • Ordering payoff, Use & Occupancy, tax, sewer and trash certifications if applicable.
  • Data Entry and Ordering Title Searches
  • Reviewing documents such as Agreement of Sale and Transmittals for Clients
  • Emailing Settlement Notices
  • Providing training to new hires
  • Assisting co-workers and training with new software
  • Organizing Office Holiday Events
  • Creating updates to municipal internal workbook database

Education

Bachelor of Science - Recreation, Park and Tourism Management

The Pennsylvania State University
State College, PA

High School Diploma -

West Chester East High School
West Chester, PA
06-2005

Skills

  • MS Office
  • Confidential Correspondence and Data
  • Strong Work Ethic
  • Google Apps
  • Well Organized
  • Problem Solving
  • Accurate and Detailed
  • Superb Communication skills
  • Customer service oriented
  • Teamwork
  • Data entry
  • Administrative support
  • Volunteering
  • Event Coordination
  • Horse care expertise
  • Stable management
  • Honest and dependable
  • Animal care
  • Human and animal safety
  • Team building
  • Feeding and watering
  • Animal observations
  • Animal grooming
  • Horse training

Interests

  • Hiking
  • Kayaking
  • Animal Care
  • Volunteering
  • Horseback Riding
  • Gardening
  • Outdoor Recreation
  • Fundraising Events
  • Participating in fundraising events to support local charities, schools, or community projects
  • Offering time and support to animal rescues
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Regularly practice mindfulness and meditation for overall wellness

Timeline

Team Manager

Kit Anstey Real Estate Team
09.2020 - 08.2024

Personal Assistant/ Office Manager

Classic Real Estate Of Chester County
06.2020 - 09.2024

Office Administrator

Berkshire Hathaway HomeServices Fox & Roach
06.2013 - 04.2020

Settlement Coordinator

Prudential Fox & Roach
04.2011 - 06.2013

Bachelor of Science - Recreation, Park and Tourism Management

The Pennsylvania State University

High School Diploma -

West Chester East High School