Michelle Marshall
Cleburne,TX
Summary
Self-motivated RN brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
22
22
years of professional experience
Work History
Transfer Center Coordinator RN
Texas Health Resources
04.2016 - Current
- Coordinated patient transfers successfully, ensuring timely and seamless transitions that enhanced patient satisfaction ratings.
- Facilitated the transition to Care Connect software for improved patient transfer processes.
- Collaborated with interdisciplinary teams to establish standardized protocols.
- Trained and mentored new staff members on best practices in patient transfer processes, fostering a culture of continuous improvement and excellence.
- Utilized strong communication skills to liaise between hospitals, effectively managing high-priority transfers with optimal outcomes.
- Expert in EMTALA compliance and regulations.
- Served as Unit Charge Nurse, overseeing patient transfers and staff management.
Emergency Department RN
Texas Health Resources Cleburne
09.2008 - 08.2015
- Educated patients and families about their diagnosis and treatment plans through family-centered care.
- Served as a preceptor for new nurses and nursing students in the Emergency Department.
- Participated in quality improvement initiatives and patient safety initiatives.
- Demonstrated excellent communication and interpersonal skills.
- Demonstrated ability to respond quickly and effectively to emergency situations in the Emergency Department.
- Demonstrated the ability to prioritize and multitask in a high-pressure environment.
- Assisted with triage and assessment of patients upon arrival.
- Maintained accurate patient records in accordance with hospital policies and procedures.
- Collaborated with other departments to ensure optimal patient care.
- Maintained a safe, clean environment for patients and staff.
- Performed advanced cardiac life support in emergent situations.
- Facilitated effective communication between patients and healthcare team members.
- Assisted physicians with minor procedures and treatments in the Emergency Department.
- Administered medications and treatments as prescribed by physicians.
- Managed a wide range of medical conditions including trauma, cardiac, neurological, and pediatric emergencies.
- Utilized critical thinking skills to assess and respond to emergent patient needs.
- Developed and maintained positive relationships with patients, families, and other healthcare professionals.
- Monitored and documented vital signs and patient progress.
- Collaborated with members of the interdisciplinary team to ensure quality patient care.
- Demonstrated flexibility in responding to emergent patient needs.
- Implemented patient education and discharge planning.
- Assessed, planned, implemented, and evaluated nursing care for patients in the Emergency Department.
- Managed multiple patients in critical, emergent, and urgent situations.
- Utilized critical thinking skills to quickly assess and stabilize patients in high-pressure situations.
- Emergency Room Charge Nurse
Emergency Department RN
Baylor Scott & White EMC Burleson
05.2010 - 09.2014
- Educated patients and families about their diagnosis and treatment plans.
- Acted as a preceptor for new nurses in the Emergency Department.
- Demonstrated excellent communication and interpersonal skills.
- Demonstrated ability to respond quickly and effectively to emergency situations in the Emergency Department.
- Utilized evidence-based practice to guide patient care decisions.
- Assisted with triage and assessment of patients upon arrival.
- Maintained accurate patient records in accordance with hospital policies and procedures.
- Maintained a safe, clean environment for patients and staff.
- Provided family-centered care to ensure a positive patient experience.
- Performed advanced cardiac life support in emergent situations.
- Facilitated effective communication between patients and healthcare team members.
- Assisted physicians with minor procedures and treatments in the Emergency Department.
- Administered medications and treatments as prescribed by physicians.
- Managed a wide range of medical conditions including trauma, cardiac, neurological, and pediatric emergencies.
- Utilized critical thinking skills to assess and respond to emergent patient needs.
- Developed and maintained positive relationships with patients, families, and other healthcare professionals.
- Monitored and documented vital signs and patient progress.
- Managed multiple patients in critical, emergent, and urgent situations.
- Utilized critical thinking skills to quickly assess and stabilize patients in high-pressure situations.
- Successfully opened a new hospital.
- On-Call Hospital Supervisor
Per Diem LVN & RN
Nursefinders
03.2006 - 06.2010
- Provided exceptional patient care, resulting in improved patient satisfaction scores.
- Administered medications and treatments ensuring compliance with state regulations and enhancing patient safety.
- Collaborated with multidisciplinary teams to develop personalized care plans.
- Successfully transitioned from Licensed Vocational Nurse (LVN) to Registered Nurse (RN).
- Worked in the following areas: Med/Surg, PCU, ICU, Post Partum, ED, Day Surgery, Corrections.
- Contributed to care in various medical settings, including outpatient facilities, rural hospitals, and a Level One trauma center.
- Served as a Staff Nurse in the Emergency Department (ED) and inpatient units, while also fulfilling the role of Nursing Supervisor.
LTACH LVN
Kindred Hospital Fort Worth
03.2005 - 03.2006
- Delivered compassionate patient care to an average of 7-8 critically ill patients daily, enhancing their recovery through tailored nursing interventions and support.
- Administered medications and monitored vital signs for patients, reducing adverse effects and improving overall patient safety.
- Collaborated closely with multidisciplinary teams to develop personalized care plans long-term acute care patients, achieving a successful discharge
- Educated and trained new staff members on essential nursing procedures and hospital policies.
Clinic LVN
Cook Children's Medical Center
03.2004 - 03.2005
- Delivered high-quality patient care to pediatric patients daily, significantly enhancing the clinic's reputation for excellence in medical services.
- Administered vaccinations and performed routine health assessments for pediatric patients, ensuring compliance with state health regulations and enhancing community health.
- Educated families on pediatric health initiatives, successfully increasing awareness of preventive care and wellness practices.
- Monitored and documented vital signs and medical histories for pediatric patients, improving record accuracy and supporting effective patient management.
- Educated families on pediatric health initiatives, successfully increasing awareness of preventive care and wellness practices within the community.
Education
RN - Nursing
Hill Junior College
Cleburne, TX06.2008
LVN - Nursing
Hill Junior College
Cleburne, TX12.2003
Skills
- Employee training
- Skilled in keyboard operations
- Experienced in coordinating high-volume phone communications
- Adept at utilizing several computer monitors
- Team leadership
- Experienced with MS Office applications
- Effective task prioritization
- Problem-solving
- Best practices implementation
- Risk management
- Efficient workflow management
- Service excellence
- Effective communication
Timeline
Transfer Center Coordinator RN
Texas Health Resources
04.2016 - Current
Emergency Department RN
Baylor Scott & White EMC Burleson
05.2010 - 09.2014
Emergency Department RN
Texas Health Resources Cleburne
09.2008 - 08.2015
Per Diem LVN & RN
Nursefinders
03.2006 - 06.2010
LTACH LVN
Kindred Hospital Fort Worth
03.2005 - 03.2006
Clinic LVN
Cook Children's Medical Center
03.2004 - 03.2005
LVN - Nursing
Hill Junior College
RN - Nursing
Hill Junior College
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