Michelle Martinelli
Clinton,CT
Summary
Reliable Manager demonstrating high level of accountabilty and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
29
29
years of professional experience
Work History
Energy & Sustainability Manager
ABM - Facility Services
New Haven, CT
2022.10 - 2026.07
- Initiated recycling programs throughout New Haven's Public School District and conducted classroom recycling training to students of all ages.
- Analyzed and tracked utility usage and consumption throughout the Districts' 42 buildings to manage cost and identify efficiency opportunities.
- Implemented a student / teacher-run compost program in cafeteria's across nine schools which had resulted in removing 87.5 tons of food scraps from the waste stream.
- Researched new technologies and methods that could help improve the District's sustainability objectives.
- Established relationships with local organizations (such as IKEA and Haven's Harvest), working towards similar goals in order to collaborate on projects.
- Utilized the FMX work order system in order to assign work to vendors and schedule permitted events throughout the District.
- Oversaw the contracts for NLR (light bulb recycling), as well as Kone Elevator, for emergencies, repairs and annual maintenance compliance requirements.
- Prepared presentations about the organization's sustainability efforts for internal and external audiences.
General Merchandise Manager
Yale Bookstore (Barnes & Noble College)
New Haven, CT
2022.03 - 2022.10
- Directly managed 15 employees, including 4 Supervisors, and a staff of over 40, while acting as Manager on Duty.
- Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
- Utilized Supervisors to ensure product is being stocked, replenished and merchandised.
- Worked with various vendors to design and select items based on current fashion trends.
- Managed and oversaw 4 large stockrooms to make sure all product was organized and readily able to move to the sales floor.
- Maintained several display windows and display sites insuring they were fresh and current.
- Worked closely with the Regional Merchandiser to assure standards were set and maintained.
- Supported the implementation of a Student Package Center to help drive sales.
- Collaborated with cross-functional teams to execute initiatives, driving brand alignment.
Store Operation and Finance Department Manager
Yale Bookstore (Barnes &Noble College)
New Haven, CT
2018.10 - 2022.03
- Managed the Finance Department for a store with over 9M in annual sales.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Communicated sales information to the Home Office.
- Managed and oversaw the Shipping and Receiving Department.
- Examined shipments and compared them with records such as invoices, to verify accuracy.
- Resolved damage or shortage issues for reporting, accounting and record keeping purposes.
- Submitted all utility and store invoices to Merchandise Payables for payment.
- Worked closely with various trades people during store renovations, as well as standard building maintenance, including roof leaks, plumbing or electrical issues.
- Operated security camera footage to communicate with the Home Office Loss Prevention Department.
- Resolved customer issues and complaints.
- Managed the daily operations of the store in partnership with the management team.
Shipping and Receiving Manager
Barnes & Noble Booksellers
North Haven, CT
2008.01 - 2018.01
- Oversaw the receipt of all product for the store
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Organized storage areas to maximize movement and minimize labor.
- Managed efficient space utilization.
- Prepared shipping documents and mailing labels for all out going product.
- Processed vendor returns and scheduled pallets for delivery.
- Consistently improved productivity and created efficiencies.
- Planned and coordinated the stockroom for the company's annual inventory to ensure accuracy.
- Managed and motivated staff during peak retail seasons.
- Assembled displays for floor merchandising.
- Complied with all company safety standards.
Lead Receiver
Barnes & Noble Booksellers
North Haven, CT
2001.09 - 2008.02
- Supported the Receiving Manager in all aspects of the stockroom.
- Received, processed and organized product upon delivery.
- Verified the accuracy and integrity of daily shipments.
- Packed and shipped orders to customers and vendors.
- Properly used PDT scanners to accurately rack inventory levels.
- Assisted booksellers in locating product quickly to best serve the needs of customers.
Bookseller
Barnes & Noble Booksellers
Boston, MA
1997.04 - 2001.09
- Assisted in ringing up sales at registers and bagging merchandise.
- Helped customers by answering questions and locating merchandise.
- Listened to customer interests and needs and matched with suitable books and related products.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Recommended merchandise to customers based on needs and preferences.
Education
Bachelor of Science - English
Northeastern University
Boston, MA09.2001
Skills
- Strong written and verbal communication skills
- Ability to monitor workflow and workload in order to manage, motivate and coach
- Success in participation with the management team to foster a cooperative work environment
- Strong organizational, decision-making and problem-solving skills
- Ability to set priorities, be self-disciplined and consistent
- Expertise in warehouse management practices and procedures
Timeline
Energy & Sustainability Manager
ABM - Facility Services
2022.10 - 2026.07
General Merchandise Manager
Yale Bookstore (Barnes & Noble College)
2022.03 - 2022.10
Store Operation and Finance Department Manager
Yale Bookstore (Barnes &Noble College)
2018.10 - 2022.03
Shipping and Receiving Manager
Barnes & Noble Booksellers
2008.01 - 2018.01
Lead Receiver
Barnes & Noble Booksellers
2001.09 - 2008.02
Bookseller
Barnes & Noble Booksellers
1997.04 - 2001.09
Bachelor of Science - English
Northeastern University