Organized and efficient Office Manager for corporate-level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Results-oriented writing professional with experience preparing concise and accurate technical documents. Expert at delivering high-quality work within tight deadlines. Talented individual collaborates with cross-functional teams for accuracy and clarity of technical content. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Michelle Martinez
Mesa,AZ
Summary
Overview
12
years of professional experience
Work History
Linde Electronics And Specialty Gases
Sr. Manufacturing Assistant/Technical Writer
01.2021 - Current
Job overview
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Wrote and implemented safety procedures manual for distribution to bartenders and wait staff.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Developed professional relationships with internal and external clients to encourage open communication and feedback.
- Identified, recommended and executed opportunities to enhance accounts receivable and billing processes to meet finance requirements.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Created detailed expense reports and requests for capital expenditures.
- Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
Department Of Economic Security
Program Service Evaluator III
09.2018 - 01.2021
Job overview
- Managed processing of all benefits applications, including those for financial assistance and food stamps.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Interviewed applicants and explained the scope of different available benefits.
- Developed extensive fact-checking and research skills as a result of continuously reviewing different programs and options.
- Documented all communication with applicants and inputted information into the system using various programs.
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
Maricopa County
Teaching Assistant
08.2017 - 11.2017
Job overview
- Used classroom observations to create written assessments of student performance.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Monitored students' academic, social and emotional progress and recorded in individual files.
OACAC HEAD START
Teacher Assistant
12.2016 - 08.2017
Job overview
- Helped children's confidence and self-esteem by providing safe, loving environment.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Prepared for lessons by gathering educational materials and setting up equipment.
- Communicated with parents to inform about child's progress and classroom behavior.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
D-COMPANY 2/25 CAB
FAMILY READINESS GROUP LEADER
08.2011 - 08.2013
Job overview
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Educated potential participants on available services and processes to engage in program.
- Spoke with Commander and various groups to expand community engagement and program outreach.
- Identified service gaps and located needed resources for individuals, including housing, work placement and other support.
- Detailed program operations and participant activities with comprehensive recordkeeping.
Family Readiness
Caller
01.2011 - 01.2013
Job overview
- D-Company 2/25 CAB.
- Communicated with assigned family members on a regular basis.
- Informs FRG Leader of significant problems and actions taken.
- Maintain records of all communications while adhearing to privacy laws and protecting national security.
Education
Gateway Community High School
High School Diploma
University Overview
Skills
- Instruction writing
- Microsoft Office
- Office Administration
- Critical Thinking
- Schedule Management
- Account Reconciliation
- Senior Leadership Support
- Staff Training
- New Hire Orientation
Timeline
Sr. Manufacturing Assistant/Technical Writer
Linde Electronics And Specialty Gases
01.2021 - Current
Program Service Evaluator III
Department Of Economic Security
09.2018 - 01.2021
Teaching Assistant
Maricopa County
08.2017 - 11.2017
Teacher Assistant
OACAC HEAD START
12.2016 - 08.2017
FAMILY READINESS GROUP LEADER
D-COMPANY 2/25 CAB
08.2011 - 08.2013
Caller
Family Readiness
01.2011 - 01.2013
Gateway Community High School
High School Diploma
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