Michelle Martinez
Sacramento,CA
Summary
Seeking position with healthcare facility that offers long-term employment, continual training and education, opportunities for career advancement. Ability to learn everyday something new.
Level-headed Medical Assistant committed to patient advocacy and collaboration with medical staff to improve patient communications. Outstanding multitasker and team player proficient in medical software and EMR system operations. Well-versed in charting patients, taking vitals and assessing patients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant/Surgery Coordinator
Orthopedic Specialist Of Sacramento
05.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Verified patient insurance coverage and collected required co-payments.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Assisted in the development of standardized protocols for surgery coordination, improving overall efficiency across multiple departments.
- Reduced patient wait times for surgeries by optimizing scheduling processes and ensuring all required documentation was in order.
- Coordinated testing, labs and other diagnostic data for proper clearance prior to surgery.
- Participated in ongoing professional development opportunities to stay current on best practices in surgery coordination and related fields.
- Increased patient satisfaction with pre-surgery preparation by providing clear instructions and addressing any concerns or questions.
- Collaborated with patient, referring physician and surgical specialist to coordinate pre- and post-operative care for surgical procedures.
- Maintained efficient surgery schedule by monitoring daily activities and resolving potential conflicts.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Verified insurance coverage and obtained pre-authorizations.
- Coordinated with facilities to set up surgeries for appox 40
Medical Assistant/Surgery Coordinator
Urogynecology Consultants
10.2020 - 05.2023
- Medical assistant duties as needed.
- Coordinated with facilities to set up over 80 surgeries for three doctors per month.
- Reviewed medical histories and current information to provide accurate information to surgeons.
- Checked patients in and out and collected payments.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Verified insurance coverage and obtained pre-authorizations.
- Expertly managed planning, scheduling and coordination of outpatient procedures.
- Educated patients about surgeries and provided treatment plan documentation.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
- Received and routed laboratory results to correct clinical staff members.
- Assisted with medical coding and billing tasks.
- Processed medical insurance claims and payments.
- Coordinated with facilities to set up surgeries for 3 providers.
- Collated pre-operative lab and imaging results to facilitate surgery planning.
Front and Back Office Medical Assistant
Apollo Physicans
05.2020 - 10.2020
- Posted payments and charges to patient accounts and participated in billing processes.
- Assessed calls and inquiries to prioritize services based on medical emergencies.
- Protected patients' rights by maintaining confidentiality of medical, personal and financial information.
- Ordered prescription refills on behalf of existing office patients.
- Cross-trained in front-office procedures to back up reception staff.
- Placed laboratory tests and scan results in EMR for provider review.
- Triaged patients in-person and via telephone to help optimize clinical resources.
- Partnered with insurance company contacts to obtain authorizations related to performing medical procedures.
- Submitted patient statements and medical billing to insurance companies.
- Collected deductibles and copays to post money to patient accounts.
- Registered new patients and updated existing patient demographics by collecting detailed patient information.
- Verified patient information by interviewing patient, recording medical history and confirming purpose of visit.
- Created new patient charts and scanned documentation before and after appointments into EHR system.
- Obtained client medical history, medication information, symptoms and allergies.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Tested and recorded blood glucose levels.
- Documented over 30 vital signs and health history for patients in clinic and hospital environments per day.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Medical Assistant
Sukdev S Kangura Internal Medicine
04.2019 - 05.2020
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills over 20 per day.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures and care plan instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained pre- and post-treatment vital signs and weight.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Tested and recorded blood glucose levels.
- Verified appropriate lab couriers picked up collected lab specimens.
- Obtained all prescribed laboratory testing.
Medical Assistant Extern
Sacramento Native American Health Center, street
11.2018 - 01.2019
- Obtained client medical history, medication information, symptoms and allergies.
- Collected histories, vitals and current complaints via patient interviews.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Welcomed patients and inquired about wellbeing since last treatment.
- Obtained accurate medical histories from patients, highlighting critical information.
- Submitted over 20 prescriptions to pharmacy via phone, fax or web per day.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Education
Associate of Science - General Science
Cosumnes River College
Sacramento, CA08.2020
High School Diploma -
Valley High School
05.2018
Sacramento Job Corp- Phlebotomy Program/Medical As - Medical Assisting
Sacramento Job Corps Center
Sacramento, CA04.2018
Skills
- Ability to obtain vital signs and record,
- Medical Terminology
- Epic
- Operating EKG Equipment, Electronic Charting, Updating Medical Records, Coordinating Drug Refills,
- Specimen Preparation, Performing Urinalysis,
- Exam Room Preparation, Cleaning and Organizing
Accomplishments
- Recognized for outstanding dedication to patient care.
Certification
Medical Assistant course
First Aid
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant/Surgery Coordinator
Orthopedic Specialist Of Sacramento
05.2023 - Current
Medical Assistant/Surgery Coordinator
Urogynecology Consultants
10.2020 - 05.2023
Front and Back Office Medical Assistant
Apollo Physicans
05.2020 - 10.2020
Medical Assistant
Sukdev S Kangura Internal Medicine
04.2019 - 05.2020
Medical Assistant Extern
Sacramento Native American Health Center, street
11.2018 - 01.2019
Associate of Science - General Science
Cosumnes River College
High School Diploma -
Valley High School
Sacramento Job Corp- Phlebotomy Program/Medical As - Medical Assisting
Sacramento Job Corps Center
Medical Assistant course
First Aid
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