Michelle Martinez
Austin,TX
Summary
Experienced with managing dispatch operations and office support tasks efficiently. Utilizes strong communication skills to facilitate smooth interactions between field and office personnel. Track record of maintaining organized records and handling multiple priorities seamlessly.
Overview
12
12
years of professional experience
Work History
Office Admin/Dispatcher Office Assistant
Summit Air Conditioning & Heating
11.2019 - 08.2024
- Answered phone calls from builders and clients
- Scheduled appointments using dispatching software
- Accounts payable and receivable using QB
- Invoicing
- Ordered and registered hvac equipment and materials for upcoming projects
- Created purchase orders and ensured accurate pricing
- Reviewed all contracts
- Tracked technician vehicles
- Contributed to a smooth-running office environment by providing clerical support such as filing, data entry, and document preparation.
Office Admin/Dispatcher
Acme Air Conditioning & Heating, LLC
09.2013 - 10.2018
- Answering phone calls from builders
- Scheduled hvac jobs for builders using dispatching software
- Invoiced all jobs
- Reviewed all contracts
- Ordered hvac equipment and materials
- Created purchase orders
Office Admin/Scheduler
Trim Works Drywall
03.2012 - 02.2014
- Answered phones
- Scheduled upcoming project
- Created purchase orders
- Payroll using QB
- Invoicing
Education
High School Diploma -
David Crockett High School
Austin, TX06-1999
Skills
- Bilingual - speak, read and wire english and spanish
- Dispatch coordination
- Quickbooks
- Proficient in basic account and time sheets auditing
- Microsoft proficiency
- Friendliness and professionalism
- Multi-phone line experience
- Handling high pressure scenarios
- Attention to detail
Timeline
Office Admin/Dispatcher Office Assistant
Summit Air Conditioning & Heating
11.2019 - 08.2024
Office Admin/Dispatcher
Acme Air Conditioning & Heating, LLC
09.2013 - 10.2018
Office Admin/Scheduler
Trim Works Drywall
03.2012 - 02.2014
High School Diploma -
David Crockett High School
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