MICHELLE MARTINEZ
Las Vegas,NV
Summary
Dedicated professional with experience managing individualized needs in a fast-paced hospital environment. Proven ability to build meaningful relationships with patients and healthcare providers to ensure seamless and high-quality care. Skilled in coordinating treatment plans, scheduling appointments, and processing medical records. Adept at problem-solving and multitasking to streamline care coordination processes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Staffing Coordinator
Coronado Ridge Skilled Nursing and Rehabilitation
09.2024 - Current
- Verified payroll, vacation and sick time hours to support accounting processes.
- Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
- Worked closely with other departments within the organization to address workforce planning needs effectively.
- Conducted comprehensive interviews, assessing candidate skills and cultural fit for successful placements.
- Supported HR functions such as benefits administration and employee relations, enhancing overall organizational efficiency.
- Managed a database of qualified candidates, ensuring accuracy and up-to-date information to expedite the hiring process.
- Assisted with personnel records management to support recordkeeping accuracy.
- Collaborated with hiring managers to understand specific position requirements and develop tailored recruitment strategies.
- Played an instrumental role in reducing employee turnover rates by identifying and addressing common pain points in the hiring process.
- Collaborated with manager to determine department's short and long-term hiring needs.
- Coordinated background checks, reference evaluations, and drug screenings as part of due diligence for successful placements.
- Played key role in developing company culture that attracted top talent.
Unit Coordinator/CNA
St. Rose Dominican Hospital Siena
07.2022 - Current
- Worked with coworkers to complete tasks
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Committed to delivering excellent customer service while working in a fast-paced environment
- Participated in ongoing training to enhance own job skills and knowledge
- Managed and coordinated multiple projects while ensuring timely completion
- Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite
- Developed departmental objectives, budgets, policies, procedures, and strategies
Unit Coordinator
Henderson Hospital
06.2020 - 09.2024
- Created documents such as memos, letters, forms as needed for unit operations
- Coordinated daily staffing schedules according to patient needs while ensuring adequate coverage at all times
- Served as a liaison between departments within the organization as well as outside organizations or vendors
- Performed administrative tasks such as filing documents, maintaining databases, preparing presentations
- Assisted physicians in providing quality care for patients by facilitating communication between healthcare professionals
- Provided customer service support by responding promptly to inquiries from staff, patients, and visitors regarding services offered by the unit
- Collaborated with team members on various projects and initiatives to improve processes within the unit
- Transcribed doctor orders using medical terminology and abbreviations
- Answered phone and call lights promptly, forwarding calls or information to appropriate staff
- Scheduled and documented future appointments upon patient release
Certified Nursing Assistant
Kindred Hospital
07.2019 - 06.2020
- Assisted patients with personal hygiene tasks, such as bathing and dressing, while maintaining respect for patient privacy and dignity
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks
- Completed daily documentation and charts regarding patient care and input reports into practice databases
Education
High School Diploma -
Chaparral High School
Las Vegas, NV06.2016
Skills
- Medical terminology knowledge
- Direct Patient Care
- Documenting behaviors
- Medical Terminology Proficiency
- Scheduling Management
- Adaptability
- Verbal Communication
- Patient Care Coordination
- Appointment Scheduling
- Insurance Practices
Certification
- CNA
- BLS
- Crisis Prevention Institute
References
References available upon request
Languages
Spanish
Native or Bilingual
Timeline
Staffing Coordinator
Coronado Ridge Skilled Nursing and Rehabilitation
09.2024 - Current
Unit Coordinator/CNA
St. Rose Dominican Hospital Siena
07.2022 - Current
Unit Coordinator
Henderson Hospital
06.2020 - 09.2024
Certified Nursing Assistant
Kindred Hospital
07.2019 - 06.2020
High School Diploma -
Chaparral High School
- CNA
- BLS
- Crisis Prevention Institute
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