Michelle Martinez
Los Angeles,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Sales Associate
Rubys Makeup Academy
02.2016 - 04.2025
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Collaborated with team members to achieve store sales goals and improve performance.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Emails / Computer entry
Front Desk Receptionist
The Children's Institute
06.2014 - 12.2015
- Managed phone inquiries, providing accurate information to parents and caregivers.
- Coordinated appointment scheduling, ensuring efficient use of clinic resources.
- Assisted in maintaining patient records, ensuring compliance with confidentiality regulations.
- Greeted visitors warmly, establishing a welcoming environment for families and staff.
- Supported administrative tasks, enhancing office efficiency and workflow continuity.
Education
High School Diploma -
Belmont Senior Highschool
Los Angeles, CA01-2015
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Fluent in two languages
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Sales Associate
Rubys Makeup Academy
02.2016 - 04.2025
Front Desk Receptionist
The Children's Institute
06.2014 - 12.2015
High School Diploma -
Belmont Senior Highschool