MICHELLE MARTIN FELIPE
Phoenix,AZ
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
3
3
years of professional experience
Work History
Instructor Assistant
Tempe School District
02.2025 - Current
- Contributed to a positive classroom environment by fostering respectful communication between students and staff members.
- Acted as a role model for students, demonstrating professionalism, kindness, and enthusiasm for learning in every interaction.
- Mentored new teaching assistants through training sessions, sharing best practices, tips, and advice from personal experience working within the field of education.
- Promoted critical thinking skills among students through active discussions and real-life problem-solving exercises.
- Accomplished multiple tasks within established timeframes.
Kitchen Staff Member
McDonald's
07.2023 - Current
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Key Sales Associate
Banter by Piercing Pagoda
08.2022 - 11.2024
- Streamlined checkout process for customers, resulting in shorter wait times and increased loyalty.
- Leveraged expert understanding of competitors'' pricing, strengths, and weaknesses to effectively position products as ideal choices for customers seeking optimal solutions.
- Assisted in visual merchandising, ensuring an attractive and organized store layout for optimal sales performance.
- Attended industry trade shows and conferences to stay informed about emerging trends, further enhancing the ability to recommend suitable products for clients'' needs.
- Consistently exceeded daily sales targets by employing persuasive selling techniques without being overly aggressive or pushy.
- Trained new staff members on proper ear piercing techniques and procedures, promoting consistency across the team.
Education
High School Diploma -
Arizona Agribusiness & Equine Center High School
Phoenix, AZ05-2022
Skills
- Student engagement
- Food preparation
- Goal-oriented mindset
- Teaching strategies
- Sales strategy development
- Organization and cleanliness
- Effective Upselling Techniques
- Exceptional customer service
- Cash handling
- fast learner
- mulitasking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Instructor Assistant
Tempe School District
02.2025 - Current
Kitchen Staff Member
McDonald's
07.2023 - Current
Key Sales Associate
Banter by Piercing Pagoda
08.2022 - 11.2024
High School Diploma -
Arizona Agribusiness & Equine Center High School
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