Michelle Marton
West Palm Beach,FL
Summary
Motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Demonstrates the ability to work effectively unsupervised and quickly master new skills.
Overview
31
31
years of professional experience
Work History
Owner/Operator
Cheeky Fitness LLC
West Palm Beach, FL
12.2008 - Current
- Provided leadership support for instructors through coaching and mentorship programs.
- Developed strategic partnerships with other businesses in order to cross promote and expand reach into new markets.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Resolved client complaints promptly and professionally in order to maintain a positive reputation for the business.
- Oversaw hiring process for new instructors, from recruiting to onboarding training.
- Analyzed market trends and client feedback to identify opportunities for growth.
- Identified potential risks associated with operations in order to minimize safety liabilities.
- Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Organized events such as trade shows or conferences in order to promote brand awareness.
- Instruct several fitness modalities.
Financial Aid Director
Digital Media Arts College
Boca Raton, FL
04.2004 - 12.2008
- Met with students and families to secure the most favorable financial aid outcomes for attending the institution.
- Processed Federal Aid to all financial aid recipients.
- Processed federal grants to all financial aid recipients.
- Directed daily operations, ensuring compliance with laws and regulations.
- Ensured compliance with all relevant regulations, policies and procedures.
- Identified opportunities for process optimization through data analysis.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Developed and implemented strategic plans to ensure organizational goals were met.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
Billing Department Manager
International Fine Arts College
Miami, FL
08.2000 - 08.2001
- Performed periodic audits of student accounts for accuracy and completeness.
- Maintained up-to-date records of student accounts receivable information.
- Worked closely with accounting personnel to resolve discrepancies between invoice amounts due and payments received.
- Monitored daily operations of the billing department to ensure student invoices were accurate and timely.
- Ensured compliance with company policies and applicable laws governing financial transactions.
- Communicated regularly with parents and students regarding account status or any other inquiries they may have had.
- Oversaw student accounts, ensuring all payments were processed accurately and promptly.
- Managed work-study staff of 5 students, providing guidance and training when needed.
Assitant to Financial Aid Director
International Fine Arts College
Miami, FL
09.1993 - 04.2000
- Essentially, anything the Director needed.
- Posted federal financial aid to all student accounts.
- Posted federal grants to all student accounts.
- New student and returning student registration.
- Daily bank deposits.
- Assist in special school events.
- Assist in audits.
Education
Bachelor of Arts -
International Fine Arts College
Miami, FL08-1998
Associate of Arts - Fashion Merchandising
International Fine Arts College
Miami, FL06-1995
Skills
- Community Engagement
- Event Setup
- Flexible Schedule
- Event Planning
- Personal training
- CPR Certified
- Time Management
- Health and Wellness Education
- Great with children
Affiliations
- Beach Clean Up Volunteer
- Volunteer at local church kids ages 1-4
Languages
English
Professional
Spanish
Professional
Timeline
Owner/Operator
Cheeky Fitness LLC
12.2008 - Current
Financial Aid Director
Digital Media Arts College
04.2004 - 12.2008
Billing Department Manager
International Fine Arts College
08.2000 - 08.2001
Assitant to Financial Aid Director
International Fine Arts College
09.1993 - 04.2000
Bachelor of Arts -
International Fine Arts College
Associate of Arts - Fashion Merchandising
International Fine Arts College
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