Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Michelle Mason

Westminster,CO

Summary

Focused Payroll Specialist known for handling job tasks with poise. Highly trained in all aspects of payroll and considered dedicated team player. Looking to take on a new role with a company where attention to detail and all types of personalities will be appreciated. Resourceful and meticulous Recruiter with over 2 years of experience communicating and collaborating effectively with all levels of personnel, agencies, hiring managers and candidates to maximize talent quality. Solutions-oriented relationship builder focused on cultivating and maintaining industry partnerships to maintain consistent candidate pipeline.

Overview

12
12
years of professional experience

Work History

Payroll Specialist

Boston Market
Golden, CO
05.2023 - Current
  • Researched and resolved employee payroll questions and issues via email, phone and in person.
  • Onboarded new employees in time reporting and payroll systems.
  • Processed employee rehires, transfers, terminations and withholdings.
  • Oversaw payroll processing to comply with tax laws and court-ordered wage assignments and garnishments.
  • Voided checks and issued stop payment orders to correct payroll discrepancies.
  • Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
  • Worked closely with human resources (HR) to safeguard confidential employee data.
  • Leveraged payroll processing system to track and input tax, wage and personnel information.
  • Processed new employee paperwork and entered information into payroll system.
  • Responded to employee inquiries regarding payroll and timekeeping.
  • Tracked employee vacation, personal and sick leave earnings and use.
  • Recorded adjustments to previous pay-related errors.
  • Verified past employment of candidate hires.

Corporate Recruiter

Boston Market
Golden, CO
07.2021 - 05.2023
  • Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
  • Managed candidate activity within Applicant Tracking System (ATS).
  • Created and maintained positive relationships with hiring managers and HR business partners.
  • Advertised and promoted open positions using social media and digital marketing procedures.
  • Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
  • Collaborated with human resources teams to mitigate risks and verify regulatory compliance.
  • Supported hiring efforts domestically and internationally.
  • Utilized internal recruiting systems (iCIMS) to record, update and track all candidate progress.
  • Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
  • Provided hiring status updates to HR and managers for comprehensive oversight.
  • Developed recruitment strategies to achieve required staffing levels for assigned requisitions.
  • Read, analyzed, and interpreted various internal and external documents and reports.
  • Explained job duties, compensation and benefits to potential candidates.
  • Compiled data from personnel records and prepared reports on candidate performance and qualifications.
  • Facilitated job application processes for qualified candidates.
  • Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
  • Contacted job applicants to inform of application status.
  • Sourced, qualified and conducted screening interviews with job candidates.
  • Informed job applicants of duties and responsibilities, compensation and benefits.
  • Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
  • Analyzed employment-related data and prepared reports.
  • Reviewed employment applications and job orders to match applicants with job requirements.
  • Addressed harassment allegations, work complaints or other employee concerns.
  • Conferred with management to develop or implement personnel policies or procedures.
  • Scheduled or conducted new employee orientations.
  • Selected qualified job applicants or referred to managers to make hiring recommendations.
  • Informed or trained management on interviewing, performance appraisals or documentation of performance issues.
  • Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
  • Prepared or maintained employment records using human resources management system software.
  • Interviewed job applicants to obtain information on work history, education or job skills.
  • Hired employees and processed hiring-related paperwork.
  • Interpreted and explained human resources policies, procedures or regulations.
  • Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.

Office Supervisor

MTS Freight
Commerce City, CO
06.2011 - 03.2021
  • Planned staff and training meetings and scheduled conference rooms.
  • Monitored office inventory to maintain supply levels.
  • Directed and oversaw office personnel activities.
  • Conducted staff performance evaluations to monitor progress and individual skills.
  • Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
  • Established guidelines for efficient and economical use of supplies and equipment.
  • Used judgment and initiative in handling confidential matters and requests.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Managed office inventory and placed new supply orders.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Coded and entered daily invoices with in-house accounting software.
  • Performed software debugging tasks for software compatibility testing within platforms such as Windows and MacOS.
  • Developed OS-level code incorporating full-range Input/Output (I/O) and Computer Network Operations (CNO) technologies.
  • Scheduled loads according to priority and available equipment.
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Utilized various software systems to facilitate movement, planning and scheduling.
  • Kept detailed and updated records of calls in physical and electronic databases.
  • Worked closely with transportation supervisor to dispatch and assign loads.
  • Monitored changes in delivery schedule and communicated changes to customers.
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
  • Answered customer requests with information about product availability, shipping information and status updates.
  • Supervised driver dispatching, route planning and vehicle tracking for over 25 drivers.
  • Identified locations and needs of callers to accurately send assistance.
  • Managed daily delivery and work schedules to maximize coverage.
  • Reported delays, accidents or other traffic and transportation situations.
  • Tracked changes in computer system to keep records current and accurate.
  • Investigated and resolved customer and vendor issues to retain business.
  • Recorded complaints and discussed possible solutions with customers to prevent negative word of mouth.
  • Liaised with customers to provide logistics for drivers and coordinate delivery times.
  • Responded immediately to emergencies by initiating outbound calls to police agencies and emergency contacts.
  • Leveraged GPS devices and computer programs to plan routes, update customers or advise drivers about upcoming issues.
  • Alerted personnel of road and weather hazards to minimize accidents and delays.
  • Trained employees on triaging and dispatching procedures to properly handle daily calls.
  • Matched bills of lading and reconciled quantities to verify items shipped.
  • Complete daily logs for inventory tracking of cargo received and logged discrepancies.
  • Hired and trained personnel to perform job duties, execute safety practices and develop individual performance requirements.
  • Established priorities and assigned tasks to support dock operations.
  • Assisted in preparing dock, securing ships and unloading cargo with dock workers.
  • Developed standard operating procedures, rules and regulations for employees and marina users.
  • Oversaw loading and unloading for trailers and client pick-ups and identified damaged products.
  • Inspected cargo for damages, irregularities and incorrect information.
  • Palletized boxes to increase movement and shipment efficiency.
  • Opened and inspected containers to prepare for loading and unloading.
  • Attached identifying tags to containers to mark with identifying information.
  • Removed obstructions from entryways and transported packages to correct locations.

Education

High School Diploma -

Metropolitan State University of Denver
Denver, CO

Skills

  • Project Management
  • Transaction Review
  • Financial Reports
  • Daily Payroll Activities
  • Interpersonal and Written Communication
  • Analytical Skills
  • New Employee Processing
  • Internal Controls
  • Spreadsheet Creation
  • Skilled in Talent Reef, Paycore, Dayforce
  • Data Reconciliation
  • Payroll Policies and Procedures
  • Microsoft Applications
  • Training and Development
  • Excellent Writing Skills
  • Record-Keeping
  • Employee Relations
  • Meeting Deadlines
  • I-9 Documentation
  • Telephone and Email Etiquette
  • Multi-State Payroll
  • Research Support
  • Employee File Maintenance

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Payroll Specialist

Boston Market
05.2023 - Current

Corporate Recruiter

Boston Market
07.2021 - 05.2023

Office Supervisor

MTS Freight
06.2011 - 03.2021

High School Diploma -

Metropolitan State University of Denver

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Michelle Mason