Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Michelle Mason

Mt Pulaski,Illinois

Summary

Dedicated LPN with extensive experience, excelling in EMR documentation and patient education. Proven ability to provide compassionate support while managing prescription refills and coordinating care. Recognized for strong clinical judgment and exceptional customer service, ensuring optimal patient outcomes and satisfaction. Certified in CPR/AED, committed to continuous professional development.

Overview

13
13
years of professional experience
1
1
Certification

Work History

LPN Office Nurse

Springfield Clinic
Springfield , IL
08.2017 - Current
  • Measured and recorded patient height, weight and other vital signs.
  • Provided emotional support to both patients and their families in times of need.
  • Refill Line - call center. Refilling prescriptions from patients and pharmacies for 40+ providers.
  • EMR - Athena, Touchworks, Teams.
  • Ensured that all forms were completed accurately before submitting them for processing.
  • Coordinated computerized functions for automated prescriptions, patient medical records and laboratory information and trained other office staff members in electronic operations.
  • Documented patient medical histories, current symptoms and vitals.
  • Completed electronic documentation, prior insurance authorizations and scheduling of appointments for patients prescribed for diagnostic and therapeutic services from specialists.
  • Performed basic laboratory tests, such as urinalysis or blood draws.
  • Prepared patients for examinations, tests or treatments and explained procedures.
  • Inoculated and vaccinated patients to immunize against communicable diseases.
  • Assisted physicians during office procedures by preparing exam rooms and sterilizing instruments.
  • Answered telephones promptly and courteously while scheduling appointments for patients.

LPN Office Nurse

Decatur Memorial Hospital
Decatur, IL
09.2012 - 08.2017
  • Measured and recorded patient height, weight and other vital signs.
  • Provided emotional support to both patients and their families in times of need.
  • Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
  • Participated in continuing education activities in order to stay up-to-date on best practices.
  • Coordinated computerized functions for automated prescriptions, patient medical records and laboratory information and trained other office staff members in electronic operations.
  • Educated patients on proper wound care techniques following surgery or injury.

Education

LPN - Nursing

Capital Area School of Practical Nursing
Springfield, IL
07-1981

Skills

  • EMR documentation
  • Prescription management
  • Patient education
  • Customer service
  • Patient scheduling
  • Team collaboration
  • Data entry
  • Medical terminology
  • Clinical judgment
  • HIPAA compliance
  • Healthcare software proficiency
  • Leadership qualities
  • Chronic disease management
  • Telephone triage
  • Call answering and assistance
  • Problem-solving aptitude
  • Time management abilities
  • Written communication
  • Reliability
  • Active listening
  • Certified in CPR/AED

Affiliations

  • I love to read. Daytrips with my husband and enjoying time with my kids and grand girls.

Certification

  • LPN - 43 years
  • CPR

Timeline

LPN Office Nurse

Springfield Clinic
08.2017 - Current

LPN Office Nurse

Decatur Memorial Hospital
09.2012 - 08.2017

LPN - Nursing

Capital Area School of Practical Nursing

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Michelle Mason