Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Michelle Massey

Oviedo,FL

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Customer Service RepresentativeFront Desk ReceptionistFront Office AssistantFront Office ManagerDispatcher

Work Type

Full TimePart TimeContract WorkGig WorkConsulting

Location Preference

On-SiteRemote
Location: Oviedo, FL, USWinter Springs, FLSanford, FLLongwood, FLLake Mary, FL
Open to relocation: No

Salary Range

$19/hr - $1000/hr

Important To Me

Work-life balanceHealthcare benefitsCompany CulturePaid time off401k match

Summary

Accomplished and energetic person with a solid history of communicating with people. Motivated person with strong organizational and prioritizing abilities. Character traits include positive attitude, dependability and willingness to learn.

Overview

16
16
years of professional experience

Work History

Deli Associate

Publix Supermarkets Store
09.2020 - Current
  • Assisted customers with selections, enhancing overall shopping experience through product knowledge.
  • Prepared and served deli products, ensuring compliance with food safety standards.
  • Maintained cleanliness and organization of deli area, supporting efficient operations.
  • Collaborated with team members to manage inventory levels, minimizing waste and shortages.
  • Processed special orders accurately, ensuring timely fulfillment of customer requests.
  • Trained new associates on best practices for food handling and customer service protocols.
  • Implemented improvements in workflow that enhanced service speed during peak hours.

Sales Associate/Truck Dispatcher

Pebble Junction
03.2022 - 11.2022
  • Greeted visitors and managed front desk operations to create welcoming atmosphere.
  • Handled incoming calls and redirected inquiries to appropriate departments efficiently.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Coordinated daily dispatch activities to ensure timely delivery of freight.
  • Managed communications between drivers and customers to ensure timely deliveries and high customer satisfaction.
  • Handled incoming calls and emails from customers regarding issues with deliveries.

Receptionist/Lead Preschool Teacher

Stetson Christian School
10.2009 - 05.2020
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Designed engaging lesson plans to foster early childhood development and learning.
  • Implemented assessment strategies to monitor student progress and personalize learning experiences.
  • Collaborated with parents and guardians to address developmental concerns and promote effective communication.
  • Organized extracurricular activities to enrich students' educational experiences and social skills.

Education

Early Childhood Education/CDA - Early Childhood Development

Daytona State College
DeLand, FL
06-2012

GED -

Seminole Community College
Sanford, FL
05-1995

Skills

  • Self-Motivation
  • Time Management
  • Multi-Task
  • Customer Service
  • People Oriented
  • Public Safety/Security
  • Classroom Instruction/DCF 45Hours

Timeline

Sales Associate/Truck Dispatcher

Pebble Junction
03.2022 - 11.2022

Deli Associate

Publix Supermarkets Store
09.2020 - Current

Receptionist/Lead Preschool Teacher

Stetson Christian School
10.2009 - 05.2020

Early Childhood Education/CDA - Early Childhood Development

Daytona State College

GED -

Seminole Community College

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Michelle Massey