Michelle Mata, MSW, ASW
Chino Hills,CA
Summary
Family Wellbeing Program Supervisor at Tri-City Wellness Center, skilled in staff training and strategic planning. Achieved enhanced team productivity through effective operational leadership and mentorship. Developed impactful programs for families, utilizing crisis intervention and communication skills to foster community engagement and support. Committed to improving mental health outcomes for diverse populations.
Overview
35
35
years of professional experience
Work History
Family Wellbeing Program Supervisor
Tri-City Wellness Center
06.2010 - Current
- Worked under administrative direction, to supervise, coordinate and provide project coordination non-clinical Mental Health Act (MHSA), to surprise, plan, organize and direct activities for families and children (ages 0-15).
- Supervised program operations, ensuring adherence to organizational standards and compliance regulations.
- Supervised staff and Interns for the School Based Program (Bonita Unified School District).
- Worked collaboratively with Pomona, Claremont and La Verne school districts.
- Worked closely with teachers, principles and families to ensure support, guidance and school interventions for students.
- Facilitated Family Therapy sessions, remediate conflict and build healthy relationships.
- Streamlined communication between departments to ensure seamless coordination on joint projects or initiatives involving multiple stakeholders within the organization.
- Mentored MSW students from various University's providing guidance on best practices and professional development opportunities.
- Led team meetings to align project goals, track progress, and address challenges proactively.
- Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events related to the program they supervised.
- Oversaw staff training and development programs, ensuring employees were equipped with the skills needed to excel in their roles.
- Enhanced team productivity through effective delegation, task prioritization, and clear communication.
- Developed training materials and conducted workshops to enhance team capabilities and performance.
- Evaluated program performance regularly, using data-driven insights to inform future decision-making processes.
- Conducted and led various support groups for families and children (United Family Support Group, Grief Loss, Anxiety Relief, Family Movie Night, Cooking Class, Arts & Crafts, Music, Teen Hour, Kids Zone, Baby & Me...)
- Work closely with Department of Family Children Services, Regional Center and other community agencies.
- Facilitate and provide a group support for El Roble Elementary School in Claremont.
- Crisis's Intervention, assessing, and providing support as well as resources.
- Developed and implemented an Annual Summer Camp for ages 7-12 years old.
- Designed program implementation and maintenance plan, related to families who may be exhibiting severe mental illness and or recovery and their significant others including family members.
- Hosted yearly events at the Wellness Center, during holidays and special occasions.
- Developed strong relationships with community partners to secure resources and support for various programs.
- Established and maintained relationships with key stakeholders.
- Organized workshops and webinars to serve children and their families as needed.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Outreach and hosting/tabling events with outside organizations to promote family wellbeing programming.
- Implemented strategies to increase public awareness of social and community service programs.
Adult Mental Health Therapist
Tri-City Mental Health Center
06.2000 - 09.2010
- Worked with persistently and chronically mentally challenged adult, families and seniors at 2008 (Adult Outpatient).
- Performed various duties, crisis intervention, support groups, family & individual therapy.
- Assessed mental health needs to determine nature and extent of clients' emotional, behavioral or mental health issues.
- Psycho Social Assessments completed upon entry to mental health services.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Led workshops focused on mental health awareness, fostering community engagement and reducing stigma.
- Participated in National Alliance Mental Illness (NAMI) meetings, often presenting on mental health issues.
- Provided referrals to connect clients with other community resources to support mental health and well-being.
- Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
- Conducted comprehensive assessments to identify clients' mental health needs and treatment goals.
- Developed and implemented individualized treatment plans tailored to client progress and feedback.
- Collaborated with interdisciplinary teams to coordinate care and enhance service delivery for clients.
- Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
- Facilitated group therapy sessions, promoting peer support and enhancing coping strategies among participants.
- Utilized evidence-based therapeutic techniques to improve client outcomes and ensure effective care delivery.
- Observed and monitored client behavior and responses to treatment.
- Operations, services and activities of a comprehensive approach when working with adults family, children, and juvenile.
- Provided mental health clinical intervention, recovery and case management to a variety of clients in the office and field.
- Mentored junior therapists, providing guidance on best practices in therapeutic interventions and client management.
- Collaborated with community agencies, Department of Social Services, La County probation, Pomona valley Hospital, Pomona Police Department, Pomona Adult Unified School and other services providers.
Medical Social Work Intern
Citrus Valley Medical Center
09.1999 - 04.2000
- Conducted patient assessments to identify psychosocial needs and develop appropriate care plans.
- Collaborated with multidisciplinary teams to ensure comprehensive patient support and resource allocation.
- Facilitated discharge planning by coordinating services and follow-up care for patients and families.
- Provided emotional support and counseling to patients facing chronic illness or life-altering diagnoses.
- Developed educational materials for patients regarding available community resources and health services.
- Advocated for patients'' rights within the healthcare setting, promoting self-determination and autonomy throughout their treatment process.
- Supported family caregivers by providing education on self-care strategies, stress reduction techniques, community resources available for respite support services.
- Completed thorough documentation of all clinical activities in accordance with organizational policies and professional standards.
- Facilitated therapeutic groups focused on topics such as stress management, coping skills development, and grief processing for improved mental well-being of participants.
- Collaborated with medical professionals to develop treatment plans addressing both physical and psychosocial needs of patients.
- Established and maintained effective working relationships with community agencies, fostering collaboration for improved patient access to needed resources and services.
- Conducted crisis intervention sessions for patients experiencing acute distress or mental health challenges during hospitalization.
- Developed strong rapport with diverse patient populations by demonstrating cultural competence and sensitivity during all interactions.
Social Work Intern
Prototypes Women's Center
09.1998 - 09.1999
- Population served client's referred by the courts to complete a residential treatment and a substance abuse program.
- Assisted with clients and families in the intake process and documentation management.
- Completed psycho-social assessments and diagnosis.
- Supported caseworkers in developing treatment plans and service referrals.
- Case management and linkage to resources in the community.
- Consulted with other professionals to gain insight and advice and build strong network within organization.
- Participated in team meetings to discuss case progress and interventions.
- Observed and documented client interactions to ensure accurate medical records.
- Conducted various support groups, parenting, recovery model, anger management, daily living skills, etc.
- Implemented evidence-based interventions to address diverse client needs including mental health, addiction, trauma, and family dynamics.
- Provided individual therapy and family counseling under the supervision of a Clinical Supervisor.
- Mitigated crisis situations with clients, applying de-escalation techniques effectively.
- Supported clients in setting and achieving personal goals, utilizing strength-based approaches to foster empowerment.
- Assist clients with employment and connecting them to Job Source.
- Provided crisis intervention services to ensure the safety of clients experiencing mental health or substance use emergencies.
- Responded to crises and emergency situations to provide immediate assistance to persons in need.
- Developed strong rapport with clients by establishing trust and maintaining open lines of communication throughout the internship experience.
- Collaborated with community partners in the community, Department of Children and Family Services, American Recovery Center, Department of Social Services, Los Angeles County Probation.
- Managed caseload efficiently, prioritizing tasks and maintaining timely communication with clients, colleagues, and supervisors.
- Developed and help implement the new phase of outpatient clinics in Pomona.
Child Care Worker
New Alternatives Inc./Group Home
01.1994 - 08.1995
- Assisted in creating a safe and nurturing environment for children and teens ages 7-15 years old under the jurisdiction of the court.
- Implemented daily activities that promoted physical and emotional development.
- Prevented behavioral issues with proactive management strategies that encouraged self-regulation among the children.
- Enhanced social skills by facilitating group activities and promoting positive interactions.
- Developed age-appropriate lesson plans to engage children and foster cognitive growth.
- Promoted language development by incorporating storytelling, music, and conversation into daily activities.
- Assisted children with special needs by effectively implementing accommodations for their success in various tasks.
- Fostered creativity in children through engaging art projects, imaginative playtime, and other stimulating activities.
- Utilized positive reinforcement techniques to encourage good behavior.
- Collaborated with parents to discuss child/teen progress and concerns effectively.
- Monitored children's behavior to ensure compliance with safety protocols.
- Prepared nutritious meals and snacks, adhering to dietary restrictions.
- Supported team members in managing home dynamics and resolving conflicts.
- Maintained daily logs, weekly reports for Department of Children Services and completed psycho- social assessments.
- Collaborated with other agencies, Orange County Probation, Department of Children Services, Santa Ana courts, Local Police and hospitals.
- Crisis intervention, group sessions, individual check in when needed.
Social Worker, Intern
John Tracy Clinic
01.1991 - 06.1991
- Worked with hearing impaired students ages 6-8 years old.
- Assisted students in developing coping strategies for emotional and social challenges.
- Supervised children during social interaction and activities during class time.
- Developed curriculum and presentations for parents.
- Conducted individual and group counseling sessions to address student needs.
- Collaborated with teachers and staff to create supportive learning environments.
- Maintained accurate documentation of student interactions and progress reports, including psycho-social assessments.
- Engaged families in the support process through outreach and resource guidance.
- Developed culturally responsive counseling approaches that addressed the diverse needs of the individual student and family needs.
- Served as a key liaison between the school district's special education department ensuring compliance and identify the need of the student
Social Work Intern
Lanternman Special Education
09.1990 - 01.1991
- Assisted with emotionally disturbed school aged students intake processes and documentation management.
- Supported teachers in developing treatment plans and service referrals.
- Conducted research on community resources for client support services.
- Participated in team meetings to discuss case progress and interventions and attended parent-teacher conferences.
- Supervised students in the classroom and outdoor activities.
- Provided problem solving skills and copings skills to help manage behavior.
Education
Masters of Science - Social Work
University of Southern California
Los Angeles, CA06-2000
Bachelor of Science - Applied Psychology
Mount Saint Mary's University
Los Angeles, CA05-1994
Skills
- Staff training
- Staff development
- Strategic planning
- Operational leadership
Timeline
Family Wellbeing Program Supervisor
Tri-City Wellness Center
06.2010 - Current
Adult Mental Health Therapist
Tri-City Mental Health Center
06.2000 - 09.2010
Medical Social Work Intern
Citrus Valley Medical Center
09.1999 - 04.2000
Social Work Intern
Prototypes Women's Center
09.1998 - 09.1999
Child Care Worker
New Alternatives Inc./Group Home
01.1994 - 08.1995
Social Worker, Intern
John Tracy Clinic
01.1991 - 06.1991
Social Work Intern
Lanternman Special Education
09.1990 - 01.1991
Masters of Science - Social Work
University of Southern California
Bachelor of Science - Applied Psychology
Mount Saint Mary's University