Brian Mather
Brunswick
Summary
Dynamic Sales Associate with a proven track record at Pet Supplies Plus, excelling in customer service and cash handling. Skilled in building lasting customer relationships and training new staff, I effectively promoted merchandise and enhanced store appeal, contributing to increased sales and customer satisfaction. Strong problem-solving and teamwork abilities drive my success.
Overview
1
1
year of professional experience
Work History
Sales Associate
Pet Supplies Plus
02.2024 - 05.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
No Degree - Graphic Design
Brunswick High School & MCCC
Brunswick, OH05-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Exceptional customer service
Timeline
Sales Associate
Pet Supplies Plus
02.2024 - 05.2025
No Degree - Graphic Design
Brunswick High School & MCCC
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