Summary
Overview
Work History
Education
Skills
Volunteer Work
Timeline
Generic

Michele Matyi

Palm Springs,CA

Summary

Experienced concierge, personal assistant, and house manager with over 10 years of experience in the hospitality industry. Excellent reputation for resolving problems and improving client satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet client and organizational goals.

Overview

10
10
years of professional experience

Work History

Front of House Manager

Mission Hills Country Club
Rancho Mirage, CA
09.2012 - Current
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.

Secretary

Saint Anastasia Church
City Of Los Angeles, CA
  • Greeted visitors, callers and members of congregation courteously and promptly
  • Directed administrative and secretarial support for pastors, program directors and volunteers at church.
  • Managed filing system, entered data and completed other clerical tasks.

Teacher

Danbury Public Schools
Danbury, CT
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.

VIP Services Representative

Swiss Air- JFK Airport
New York, NY
  • Provided passenger assistance at ticket counter and gate areas by issuing tickets, checking baggage and assigning seats.
  • Worked in the VIP Lounge catering to celebrities and other high caliber clients

Education

Bachelor of Arts - French Studies

Adelphi University
Garden City, NY
05.1983

Skills

  • Problem-Solving
  • Interpersonal Communication
  • Active Listening
  • Excellent Communication
  • Flexible and Adaptable
  • Attention to Detail
  • Decision-Making
  • Training and Development
  • Self-Motivated
  • Planning and Coordination
  • Affluent

Volunteer Work

BNP Tournament - Indian Wells, CA

Bob Hope Golf Classic - La Quinta, CA

Dinah Shore Golf Tournament - Rancho Mirage, CA

Eisenhower Hospital - Rancho Mirage, CA

Homeless Shelters - Coachella Valley, CA

Timeline

Front of House Manager

Mission Hills Country Club
09.2012 - Current

Secretary

Saint Anastasia Church

Teacher

Danbury Public Schools

VIP Services Representative

Swiss Air- JFK Airport

Bachelor of Arts - French Studies

Adelphi University

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Michele Matyi