Michelle Matsumoto
Stockton,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Food Service Assistant
Stockton Unified School District
Stockton
10.2022 - Current
- Prepared and served nutritious meals to students and staff efficiently.
- Ensured cleanliness and organization of kitchen and dining areas to promote hygiene and efficiency.
- Coordinated with team members to enhance meal service delivery for improved customer satisfaction.
- Addressed special dietary needs by offering tailored meal options to accommodate diverse preferences.
- Participated in training new staff on food service procedures.
- Checked temperatures of cooked foods using thermometers to ensure safe consumption.
- Operated kitchen equipment in compliance with safety and health regulations.
Clerical Assistant (Volunteer work)
Boggs Track Community Center
Stockton, California
05.2014 - 10.2016
- Assisted with record-keeping and maintained accurate files for program participants.
- Handled incoming communications and directed inquiries to appropriate staff members.
- Organized materials for workshops, meetings, and community outreach programs.
- Prepared reports and documentation for management review on program activities.
- Managed daily clerical tasks and ensured smooth office operations.
Cashier Team Lead
Bon Appetit Management
Stockton, California
07.2009 - 12.2014
- Led cashier team in providing exceptional customer service and support.
- Managed daily cash flow, ensuring accurate transactions and reporting.
- Oversaw scheduling and staffing to maintain optimal service levels during peak hours.
- Trained new cashiers on register operations and customer interaction techniques.
- Maintained cleanliness and organization of the cashier area for a welcoming environment.
Education
GED -
San Joaquin County of Education
Stockton, CA02-2016
Skills
- Reliability and punctuality
- Customer service
- Attention to detail
- Effective communication
- Verbal and written communication
- ServSafe certification
- Team collaboration
- Record keeping
- Time management
- Excellent customer service
Certification
- Typing Certificate 41 words per minute
Timeline
Food Service Assistant
Stockton Unified School District
10.2022 - Current
Clerical Assistant (Volunteer work)
Boggs Track Community Center
05.2014 - 10.2016
Cashier Team Lead
Bon Appetit Management
07.2009 - 12.2014
GED -
San Joaquin County of Education