Michelle Matthews

Office Manager

Turner's Tutoring And Learning Center

02.2008 - 02.2023

Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.