Michelle Mauk
Yukon,OK
Summary
Goal-driven Sales Management professional bringing accomplished record in sales and a proven track record of strategic business growth. Customer-oriented, strategic-thinking management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and promoting new products. Well-versed in implementing pricing models, managing vendor relations and expanding territory footprint.
Overview
13
13
years of professional experience
Work History
Sales Executive
Kastenberry Payment Technology
Oklahoma City , OK
2024.03 - 2024.08
- Networked to build client base and promote products to new and existing clients.
- Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
Sales Manager
Newview Oklahoma
Oklahoma City , OK
2019.07 - 2022.10
- Exceeded state sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Maintained professional network of potential clients and existing business opportunities for 500+ accounts.
- Established new state accounts and serviced existing accounts maintaining professional relationships.
- Developed and implemented new sales strategies to update product lines.
- Boosted revenue and facilitated sales activity by 300%.
- Performed sales consultations and educated clients on new and existing products and services.
- Prospected for new business using databases and other strategies to generate new federal and state sales.
- Proficient in State and Federal contracts.
- Tracked monthly sales to generate reports for business development planning.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Prepared sales production reports for senior management.
- Attended trade shows for in-person engagement and network building.
- Created and maintained sales environment to support business objectives.
Community Business Development Manager
Barnes & Noble
Oklahoma City , OK
2014.06 - 2019.07
- Supported sales team members to drive growth and development.
- Resolved customer complaints regarding sales and service.
- Directed and coordinated products, services, and sales activities.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Used change management methodologies to increase sales and led projects for increased productivity.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Proficient in State and Federal contracts.
Product Manager
Universal Recycling
Oklahoma City , OK
2012.01 - 2013.11
- Utilized data to inform product recommendations and drive toward key results.
- Designed, built and implemented business solutions using information technology.
- Formulated testing scripts to validate and meet business requirements.
- Worked with sales teams to land customer wins in complex deals.
- Collaborated with internal team throughout customer lifecycle to define and improve on customer support experience.
- Demonstrated thought leadership, championing product vision across company.
- Liaised with IT to address technical debt and support technical innovation.
Education
Bachelor of Arts - Double Major Politic Science And History
University of Oklahoma
Norman, OKSkills
- Sales Tracking
- Product and Service Management
- Profit and Revenue-Generating Strategies
- Sales Projections
- Sales Statistics Analysis
- Salesforce Software
- Detail-Oriented
- Proficient in Customer Service and Relationship Building
- Teamwork and Coloration
Additional Information
- NewView Oklahoma, Oklahoma City, OK, Executive Coaching and Strategy Planning, Mettise Group 2020-2021
- Barnes and Noble, St. Louis, MO, Senior Sales Training 2014
- NewView Oklahoma, Oklahoma City, OK Lean Office and Manufacturing OSU
- Office Depot, Dallas, TX, Advanced Professional Sales Training, 2004
- Pitney Bowes, Aberdeen Woods, GA, Advanced Sales Training, 1997
- Pitney Bowes, Aberdeen Woods, GA, Sales Training, 1992
Additional Work Experience
- NewView Oklahoma - Direct of Sales and Marketing
- Office Depot - Senior Account Manager
- Oklahoma League for the Blind - Director of Marketing and Sales
- Pitney Bowes - Senior Account Manager
Timeline
Sales Executive
Kastenberry Payment Technology
2024.03 - 2024.08
Sales Manager
Newview Oklahoma
2019.07 - 2022.10
Community Business Development Manager
Barnes & Noble
2014.06 - 2019.07
Product Manager
Universal Recycling
2012.01 - 2013.11
Bachelor of Arts - Double Major Politic Science And History
University of Oklahoma
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