Michelle Maximo

Primary care clinic

• Administered medications and monitored patient responses for safety and effectiveness.
• Administered medications via injections to patients in accordance with established protocols.
• Conducted routine assessments and documented vital signs with precision.
• Performed basic medical procedures such as IV, glucose testing, EKGs and phlebotomy according to established protocols.
• Implemented infection control measures per facility policy.
• Maintained accurate patient records documenting treatments, medications administered and other pertinent information.
• Communicated with patients to address concerns and fulfill needs.
• Performed basic medical procedures such as IV, glucose testing, EKGs and phlebotomy according to established protocols.
• Interviewed patients to obtain medical history.
• Provided patients with lab results after thorough review by the provider.
• Processed medication refills following established protocols to ensure patient safety.
• Educated patients on blood pressure readings, glucose testing procedures, and routine screenings for better health management.
• Supported nursing staff in daily operational tasks and procedures efficiently.

Served as a nurse in a refugee clinic, providing essential medical care.

• Administered vaccinations and medications to adult and pediatric patients following safety protocols.
• Prepared reports summarizing findings from patient visits including recommendations for follow-up care.
• Referred patients to physicians or other healthcare professionals for further evaluation or treatment.
• Reported any suspicious findings or abnormalities during the screening process to a physician immediately.
• Provided patient education regarding health maintenance and disease prevention.
• Provided emotional support to children and their families during times of crisis.
• Assisted in providing medical care to pediatric patients, including physical examinations and immunizations.
• Conducted health screenings for diverse populations in various settings.
• Managed scheduling for screening appointments and maintained workflow efficiency.

Wellmed call center nurse call center support and CPS covid nurse screening team

• Designed and implemented call center policies and procedures to enhance operational efficiency.
• Managed daily operations of a large call center, overseeing staff scheduling and resource allocation.
• Monitored call center queues, ensuring prompt and efficient response to all incoming calls.
• Administered temperature checks for individuals entering the facility.
• Conducted health screenings to assess COVID-19 symptoms and exposure risks.
• Communicated safety protocols and guidelines to staff and visitors.
• Documented screening results accurately for recordkeeping purposes.
• Performed regular cleaning and disinfecting of all areas used during screenings according to CDC guidelines.

• Facilitated communication between patients, families, and healthcare providers efficiently.
• Coordinated patient care plans with healthcare teams and family members.
• Supported nursing staff in daily operations and conflict resolution strategies.
• Assessed patients' medical needs and developed individualized care plans in collaboration with physicians and other healthcare providers.
• Reviewed and completed admission and discharge assessments.

• Assisted patients with daily living activities and personal care needs.
• Documented patient progress and maintained accurate health records.
• Collaborated with interdisciplinary teams to develop patient care plans.
• Educated patients and families on health management and wellness strategies.
• Addressed patient care needs, collected vitals, dressed wounds, and managed catheters.
• Created individualized care plans for each patient based upon their needs and physician orders.
• Collected specimens for laboratory testing according to established protocols.