Michelle Mayere
Gresham,OR
Summary
Dedicated housekeeper with extensive experience at Resort World Las Vegas, recognized for enhancing guest satisfaction through meticulous cleaning and organization. Proficient in deep cleaning and staff training, I excel in teamwork and health compliance, ensuring a pristine environment while effectively managing cleaning supplies and responding to guest needs.
Overview
2026
2026
years of professional experience
Work History
Housekeeper
Cape Stone Zimbabwe
- Reported maintenance issues promptly to ensure guest satisfaction.
- Assisted in training new staff on cleaning procedures and safety protocols.
- Conducted inventory checks on cleaning supplies for efficient operations.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Housekeeper
Resort World Las Vegad
09.2023 - Current
- Maintained cleanliness and organization of guest rooms and public areas.
- Utilized cleaning equipment and chemicals safely and effectively.
- Ensured timely completion of cleaning tasks to meet guest expectations.
- Collaborated with team members to uphold high cleanliness standards.
- Implemented best practices for sanitation to enhance overall hygiene standards.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Adhered to professional house cleaning checklist.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Streamlined laundry operations, sorting and treating items according to fabric care specifications.
House Worker
Caesar's Palace Las Vegas
09.2023 - 10.2023
- Maintained cleanliness and organization in guest rooms and public areas to enhance visitor satisfaction.
- Assisted in inventory management, ensuring adequate supply of cleaning materials for efficient operations.
- Collaborated with team members to uphold safety standards while performing daily housekeeping tasks.
- Responded promptly to guest requests, demonstrating strong customer service skills and attention to detail.
- Trained new staff on proper cleaning techniques and operational procedures to ensure consistency and quality.
- Monitored condition of facilities, reporting maintenance needs to ensure a safe environment for guests and staff.
- Ensured safety and security within the household by monitoring entrances and exits during designated hours.
Education
High School Diploma -
Gideon Mhlanga
ZimbabweSkills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
- Health and safety compliance
- Bed making proficiency
- Kitchen cleaning
- Deep cleaning expertise
- Folding clean laundry
- Sorting and washing laundry
- FLUENT IN LANGUAGE
- Staff training
- Hazardous chemical training
- Eco-friendly cleaning
- Basic maintenance
- Linen replenishment
- Towel replenishment
- Mopping and buffing floors
- Deep cleaning
- Dish preparation
- Kitchen sanitizing
- Linen replacement
- Multitasking and prioritizing
Languages
French
Native or Bilingual
Swahili
Native or Bilingual
English
Professional Working
Timeline
Housekeeper
Resort World Las Vegad
09.2023 - Current
House Worker
Caesar's Palace Las Vegas
09.2023 - 10.2023
Housekeeper
Cape Stone Zimbabwe
High School Diploma -
Gideon Mhlanga