Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Maynard

HENDERSON,Nevada

Summary

Hardworking and passionate with strong organizational skills. Paying attention to details and always eager to take on new responsibilities. Representative who supplies customers with the latest facts, figures and trends in the market. Successful at building a strong relationship with customers, thus achieving short and long-term company growth. Successful in resolving issues in a timely manner that makes a negative become a positive to promote customer satisfaction.

Overview

29
29
years of professional experience

Work History

Installation Coordinator

Desert Eagle Stone
Henderson, NV
07.2019 - 04.2022
  • Obtain new order information from one of ten Home Depot Stores in Nevada.
  • Coordinate Measure date between customer and templator.
  • Obtain information from templator and work up final pricing for Home Depot, Inc.
  • Order materials and trace these materials to assure on time delivery.
  • Coordinate installation date with customers and installer schedules.
  • Work closely with Home Depot associates as well as customers throughout process.
  • Increased VOC numbers up to 30%, also handled over 30 calls per day with customers.
  • Utilized Moraware as well as Home Depot portal to maintain and update customer information, repair logs and inventory

Custom Order Specialist

The Home Depot Inc
Las Vegas, NV
03.2016 - 07.2019
  • Receive and review new order information for completeness etc.
  • Contact Installer/fabricator to open order
  • Close contact with customer and installer to coordinate process
  • Collect funds due from customer
  • Handle any and all issues with material delays, damages etc.
  • Developed and maintained courteous and effective working relationships.

Independent Sales Representative

Self Employed
Yorba Linda, CA 92886
01.2010 - 04.2016
  • Completed daily outbound face to face calls daily.
  • Increased sales volume by adding accounts through customer relationships.
  • Contacted new and existing customers to discuss how their needs could be met through specific products and services.
  • Quoted prices, credit terms and other bid specifications.
  • Built relationships with customers to promote long term business growth.
  • Handled all aspects of moving shipments. BOL, appointments and tracing.
  • Resolved any issues promptly that occurred during transit of shipments.
  • Invoiced customers as well as approving carrier invoices for payment.
  • Kept detailed accounting records.

Outside Sales Representative

Estes Express Lines, Inc.
Long Beach, CA 90744
03.2007 - 01.2010
  • Attended monthly sales meetings and quarterly sales trainings.
  • Contacted new and existing customers to discuss how their needs could be met through specific products and services.
  • Recorded accurate and efficient records in company database.
  • Prioritized tasks and projects to meet tight deadlines.
  • Kept detailed records of daily activities through online customer database.
  • Prospected and conducted face-to-face sales calls.
  • Built relationships with customers to promote long term business growth.
  • Increased sales volume by 15% adding accounts in my Los Angeles territory.

Accounting/Joined Sales Team in 2005

Bullet Transportation Services, Inc
Rancho Cucamonga, CA
05.1993 - 01.2007
  • Accounting - Handled accounts payable, receivable and payroll as well as heading collections department.
  • Joined Sales Team in 2005
  • Increased sales volume by adding accounts in territory by 40%.
  • Identified prospective customers by using business directories and following leads from existing clients.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Created strategic brand building events to expand current product portfolio.
  • Built relationships with customers to promote long term business growth.

Education

High School Diploma -

Sunny Hills High School
Fullerton, CA

Skills

  • Excellent customer service skills
  • Energetic and driven
  • Dependable and Reliable
  • Excellent organization skills
  • Positive attitude
  • Excellent multi-tasking skills
  • Resolution-oriented
  • Vast knowledge in logistics

Timeline

Installation Coordinator

Desert Eagle Stone
07.2019 - 04.2022

Custom Order Specialist

The Home Depot Inc
03.2016 - 07.2019

Independent Sales Representative

Self Employed
01.2010 - 04.2016

Outside Sales Representative

Estes Express Lines, Inc.
03.2007 - 01.2010

Accounting/Joined Sales Team in 2005

Bullet Transportation Services, Inc
05.1993 - 01.2007

High School Diploma -

Sunny Hills High School

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Michelle Maynard