Michelle McClain

• Liaised with staff and family members to resolve care/service issues, enhancing communication and care quality
• Updates the state’s tool (ABST) for all current residents and new move ins, quarterly and with significant changes of conditions
• Attends all new move in assessments with the facility RN
• Scheduled and facilitated quarterly care conferences with families to discuss resident progress and care needs
• Communicated effectively with physicians, health care professionals, and involved parties.
• Oversaw caregiver activities in memory care unit to ensure high standards of patient support.
• Updated professional license regularly to ensure adherence to industry standards and legal requirements.

• Covered shifts during staffing shortages
• Assisted on keeping resident care plans up to date and accurate
• Addressed staff concerns regarding residents, facilitating communication with nurse or administrator as needed.
• Took staffing calls and covered shifts for call outs and schedule gaps.
• Assists in coaching or counseling employees regarding behavioral or attendance issues.
• Taking staffing calls and covering shifts for any call outs/holes in the schedule if needed

• Aided in medication administration to ensure patients received timely and accurate treatments.
• Followed emergency protocols by performing CPR and administering first aid when required.
• Supervised facility operations in absence of management staff to maintain safety and efficiency
• Performed additional duties as directed by facility RN to support team and patient needs

• Assist residents with ADLs
• Assisted residents with dressing during daily routines., bathing, activities
• Delivered personalized care to meet individual needs and enhance residents' quality of life.

Currently enrolled in their online program. Working towards a BSN degree.