Summary
Overview
Work History
Skills
Affiliations
References
Timeline
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Michelle McClish

Consumer Relations Specialist
Marysville,Ohio

Summary

Dynamic Administrative Assistant with a proven track record at Eubanks Electric, LLC, excelling in document preparation and client communication. Expert in organizing filing systems and enhancing workflow efficiency, I leverage strong attention to detail and effective problem-solving skills to support executive management and drive operational success.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

Eubanks Electric, LLC
Marysville, Ohio
02.2022 - Current
  • Prepared and organized documents for internal reports and presentations.
  • Assisted in maintaining office supplies and inventory levels effectively.
  • Communicated with clients to address inquiries and provide support.
  • Supported team projects by compiling data and conducting research tasks.
  • Implemented filing systems to enhance document retrieval processes.
  • Collaborated with colleagues to improve workflow efficiency across departments.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Answered questions from customers regarding products and services offered by the company.
  • Managed database systems containing customer contact information.
  • Scheduled appointments between clients and customers and internal staff members.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Directed customer inquiries to appropriate department personnel.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Proofread content for typo-free emails and documentation.
  • Facilitated communication between different departments within the organization.
  • Greeted visitors and provided general information about the company.
  • Developed and maintained filing systems for confidential documents and records.
  • Conducted research on various topics as requested by management.
  • Compiled data from various sources into organized reports for review by management team.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Drove customer feedback to deliver information to management for corrective action.

Skills

  • Document preparation
  • Office inventory management
  • Client communication
  • Data entry
  • File organization
  • Customer relationship management
  • Research assistance
  • Time management
  • Effective communication
  • Problem solving
  • Attention to detail
  • Confidential document handling
  • Report writing
  • Office equipment maintenance
  • Reception oversight
  • Minute taking
  • Business correspondence
  • Reading comprehension
  • Deadline oriented
  • Executive management support
  • Internet research
  • Professional communication
  • Letter preparation
  • Mail distribution
  • Highly organized
  • Paperwork drafting
  • Timeline planning and management
  • Data organization
  • Accounting support
  • Data collection
  • Excel spreadsheets
  • Coordination
  • Task prioritization
  • Client relations
  • Document retrieval
  • Documentation and control
  • Data management
  • Data analysis and research
  • Schedule management
  • Office supply management
  • Mail handling
  • Transcription and dictation
  • Administrative operations
  • Resourceful
  • Expense validation
  • Research
  • Proofreading

Affiliations

  • My husband, Rob & I have been married for 38 years. We have 2 grown children as well as a spoiled Toy Australian Sheppard, Zeppelin.
  • We love vacationing on cruises.
  • Creative in the kitchen.
  • We enjoy the outdoors.
  • Reading & writing are my favorite rainy-day pleasures.
  • Watching movies with my family.
  • We enjoy gardening as well as riding ATV's.
  • We love inviting friends & family over to eat, fellowship & swim.

References

References available upon request.

Timeline

Administrative Assistant

Eubanks Electric, LLC
02.2022 - Current
Michelle McClishConsumer Relations Specialist