Michelle McCranie
Los Angeles,CA
Summary
To creatively utilize my business skills while building a career towards professional advancement.
Overview
21
21
years of professional experience
Work History
Remote Business Development
ROM Technologies, Inc
11.2019 - 01.2024
- 200-400 out bound calls using an automated predictive dialer
- Informed medical professionals of ROMTech’s at home rehab video-telemedicine technology in order to gain investments prior to public product launch
Phone Agent/Appointment Setter
Triangle Construction Company
10.2019 - 11.2019
- 300-800 out bound calls using an automated predictive dialer
- Set appointments for homeowners interested in estimates for home improvements and property up-grade
Remote Senior Membership Coordinator/Sales Representative
WAOFP
05.2019 - 08.2019
- 300-500 out bound calls using an automated predictive dialer
- Interviewed women of various professional backgrounds worldwide for the opportunity of membership within the organization. Processed memberships for those ready to come aboard
Membership Advisor/Sales Representative
I.A.R.P.
02.2019 - 04.2019
- 300-800 out bound calls using an automated predictive dialer
- Consulted both Real Estate Agents and Brokers on various membership levels suitable for the growth of their personal career goals. Processed memberships for those ready to come aboard
Phone Agent/Appointment Setter
Zohar Construction, Inc. DBA Quality Construction
01.2018 - 01.2019
- 300-800 out bound calls using an automated predictive dialer
- Set appointments for homeowners interested in estimates for home improvements and property up-grade
Remote Agent/Partner
Peddle
01.2017 - 01.2018
- Received 300-800 in bound calls using an automated predictive dialer providing both customer service and car quotes to eager sellers
Phone Agent/Customer Service
US Junk Cars
01.2016 - 01.2017
- Received 300-800 in bound calls using an automated predictive dialer providing both customer service and car quotes to eager sellers
Warehouse Clerk/Sales Representative/Customer Service
AppleOne Temporary Agency
01.2014 - 01.2015
- Warehouse Clerk
- Manually prepared product packaging for shipping department which included assembling boxes, gluing container to the box product would be held in, putting products in their assigned holders and sealing the box closed
- Placed labels on card board boxes for various material styles in groups of 33 and placed on palate for material wrapping department to pick up
- Sales Representative
- Manually dialed 50-150 out bound calls to home owners to refinance their Homes
- Customer Service
- Assisted customers with order placement and cancellations
TeleFund Raiser
Donor Services Group
01.2013 - 01.2014
- 300-500 out bound calls using an automated predictive dialer to raise funds for various organizations and processed orders from those willing to donate
Sales Representative/Customer Service
Healthy Horizons
01.2012 - 01.2013
- 300-500 out bound calls using an automated predictive dialer selling male enhancement and supplemental products to potential clients, processed orders for clients interested in the products and provided customer support
Sales Representative/Customer Service
Vision Star
01.2010 - 01.2011
- Received 300-500 in bound calls using an automated predictive dialer selling credit repair services to potential home owners an
Appointment Setter
AFLAC
01.2010 - 01.2010
- AFLAC/Appointment Setter
- 300-500 out bound calls using an automated predictive dialer setting appointments for AFLAC field reps to present various services available for business-to-business employees
Sales Representative/Opener
CTI
01.2010 - 01.2010
- CTI/Sales Representative/Opener
- 300-500 out bound calls using an automated predictive dialer selling automated trading systems to retired stock investors
Sales Representative
Organic SEO Marketing
01.2010 - 01.2010
- Organic SEO Marketing/Sales Representative
- Manually dialed 50-150 out bound calls to various business industries selling search engine optimization services
Sales Representative/Customer Service
VXI
01.2009 - 01.2010
- Received 300-500 in bound calls using an automated predictive dialer selling DirecTV services to residential homeowners, applied credit checks, processed orders for those that qualified for the services and provided customer support
Sales Representative/Opener
Market Masters
01.2008 - 01.2009
- 300-500 out bound calls using an automated predictive dialer selling automated trading systems to retired stock investors
Appointment Setter
Thurston Construction Company
01.2007 - 01.2008
- 300-800 out bound calls using an automated predictive dialer
- Set appointments for homeowners interested in estimates for home improvements and property up-grades
Remote Sales Representative
Consumer Resource Network
01.2006 - 01.2007
- Received 300-500 in bound calls using an automated predictive dialer selling foreclosure listings to realtors, investors and potential home buyers.
Sales Representative
McClouds Publishers
01.2005 - 01.2006
- Manually dialed 50-150 out bound calls to residential customers selling magazine subscriptions
Office Manager/Administrative Support
MasTec
01.2003 - 01.2004
- Established vendor services for company
- Interviewed employees for both dispatching and installing cable
- Entered potential employees in system for both background check and drug screening
- Managed dispatch department
- Processed payroll for 5 different divisions within company for both hourly employees and technicians
- Entered technicians daily work performance in Syacc system
- Collected and processed timesheets for 40 plus employees
- Produced monthly invoices to contracting companies for services rendered
- Reported monthly financial status via email to corporate in Canada
- Prepared bills for accounts payable in corporate to be shipped to Canada
- Sorted and distributed office mail
- Prepared various Fed-Ex packages for both Canada and Fort Myers division
- Arranged luncheons for general managers meetings
- Supported general managers in various office functions
Education
Diploma - Computerized Business Systems
Computer Learning Center
Los Angeles, CA01.1995
Skills
- Type 50 wpm, 10 Key by Sight, MS Word, WordPerfect, Excel, Syacc System, VOIP Predictive Dialer Software, Safe Soft Solutions Market Dialer Software, VICIdial Software, DialersPro Software, VanillaSoft Software, Slack, Skype
- Excellent Communication Supported By Verbal and Written Skills, Detail Oriented, Team Player, Teachable and Dependable
Timeline
Remote Business Development
ROM Technologies, Inc
11.2019 - 01.2024
Phone Agent/Appointment Setter
Triangle Construction Company
10.2019 - 11.2019
Remote Senior Membership Coordinator/Sales Representative
WAOFP
05.2019 - 08.2019
Membership Advisor/Sales Representative
I.A.R.P.
02.2019 - 04.2019
Phone Agent/Appointment Setter
Zohar Construction, Inc. DBA Quality Construction
01.2018 - 01.2019
Remote Agent/Partner
Peddle
01.2017 - 01.2018
Phone Agent/Customer Service
US Junk Cars
01.2016 - 01.2017
Warehouse Clerk/Sales Representative/Customer Service
AppleOne Temporary Agency
01.2014 - 01.2015
TeleFund Raiser
Donor Services Group
01.2013 - 01.2014
Sales Representative/Customer Service
Healthy Horizons
01.2012 - 01.2013
Sales Representative/Customer Service
Vision Star
01.2010 - 01.2011
Appointment Setter
AFLAC
01.2010 - 01.2010
Sales Representative/Opener
CTI
01.2010 - 01.2010
Sales Representative
Organic SEO Marketing
01.2010 - 01.2010
Sales Representative/Customer Service
VXI
01.2009 - 01.2010
Sales Representative/Opener
Market Masters
01.2008 - 01.2009
Appointment Setter
Thurston Construction Company
01.2007 - 01.2008
Remote Sales Representative
Consumer Resource Network
01.2006 - 01.2007
Sales Representative
McClouds Publishers
01.2005 - 01.2006
Office Manager/Administrative Support
MasTec
01.2003 - 01.2004
Diploma - Computerized Business Systems
Computer Learning Center
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