Summary
Work History
Education
Skills
Timeline
Generic

Michelle McCune

Cheyenne

Summary

Dynamic property management professional with a proven track record at Beacon Management, excelling in tenant relations and occupancy management. Leveraged exceptional communication skills and property inspections expertise to increase occupancy rates and enhance tenant satisfaction. Skilled in coordinating maintenance and fostering community, demonstrating a comprehensive blend of hard and soft skills.

Work History

Property Manager

Beacon Management
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.

Assistant Housing Supervisor

HOM, Inc
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.

Education

Associates Degree - Accounting And Business Administration

Laramie County Community College
Cheyenne, WY
05.2006

Skills

  • Property management
  • Payment collection
  • Property inspections
  • Customer service-focused
  • Lease renewals
  • Rent collection
  • Exceptional oral and written communication skills
  • Tenant relations
  • Staff management
  • Leasing and sales
  • Property tours and inspections
  • Eviction procedures
  • Maintenance scheduling
  • Occupancy management
  • Administrative support
  • Fair housing mandates
  • Tenant and eviction laws
  • Vendor management
  • Multi-family property management
  • Financial budgeting and reporting
  • Property management expertise
  • Marketing and advertising
  • Maintenance coordination
  • Contract negotiation

Timeline

Property Manager

Beacon Management

Assistant Housing Supervisor

HOM, Inc

Associates Degree - Accounting And Business Administration

Laramie County Community College
Michelle McCune