Michelle McElree
North Richland Hills,TX
Summary
Personable and dedicated Customer Service Associate with extensive experience in the theater and entertainment industry. Solid team player with upbeat, positive attitude and
proven skills in establishing rapport with clients. Self-motivated and able to contribute to company success in both team-based and independent settings.
Overview
5
5
years of professional experience
Work History
Tour Guide/Professional Entertainer
The Historic Skagway Inn
07.2024 - 10.2024
- Cleaned and set tables, dishes, and drinks for each show, twice in a day.
- Served guests food and instructed how to mix drinks.
- Performed a theatrical program of song, dance, and acting, a dinner show of sorts.
- Built personal relationships with guests to promote positive experiences.
- Drove a bus, transporting guests from docks to tour destinations, giving historic information dialogue over speaker.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
Custom Framer
Hobby Lobby
10.2023 - 06.2024
- Assisted clients with selecting complementary color schemes for matting choices that enhanced the visual appeal of their framed pieces.
- Managed inventory accurately and effectively, resulting in reduced costs by minimizing excess stock and maintaining optimal levels of frequently used materials.
- Spoke and contacted clients, answering phone, and communicated with consistent follow-ups regarding project status updates and delivery arrangements.
- Streamlined workflow efficiency by organizing workspace, tools, and inventory for optimal productivity.
- Collaborated with team members to complete large-scale projects within tight deadlines while maintaining high-quality standards.
- Restocked and zoned entire floor, on truck days and closing shifts.
Scenic Artist
Artisan Center Theater
06.2021 - 10.2022
- Painted sets for season of shows, on a short deadline.
- Showcased versatility as an artist by adapting personal style to accommodate various production requirements across different genres or periods settings.
- Interpreted scripts and communicated effectively with directors to ensure accurate representation of desired themes within set designs.
- Collaborated with directors and production teams to develop unique and eye-catching visuals for various projects.
- Instructed and lead volunteer help.
Kitchen Hand/ Waitress
Christian Care Communities
11.2020 - 01.2021
- Waited tables in dinging area, visiting with residents.
- Prepared and delivered meals to resident's apartments.
- Chopped vegetables and helped coking staff.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, kitchen equipment, and taking trash to dumpster.
Seater
Commander's Palace Restaurant
09.2019 - 02.2020
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival. Escorted guests to their table.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Consistently upheld high company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
Sales Associate
LifeWay Christian Stores
05.2019 - 08.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed customer confrontations, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Summer Intensive - Shakespeare Intensive Course
Collin County Community College
Plano, TX01-2012
Audit Classes - Dance
KD Studios
Dallas, TXSummer Program - Musical Theater
Circle in The Square Theater School
New York, NY06-2008
High School Diploma -
Travis Academy of Fine Arts
Fort Worth, TX05-2008
Skills
- Public speaking
- Emotional expression
- Power tools operation
- Teamwork and communication
- Strong multitasking
- Problem-solving skills
- Presentation skills
- Cheerful attitude
- Performing arts and painting
- Strong attention to detail
Timeline
Tour Guide/Professional Entertainer
The Historic Skagway Inn
07.2024 - 10.2024
Custom Framer
Hobby Lobby
10.2023 - 06.2024
Scenic Artist
Artisan Center Theater
06.2021 - 10.2022
Kitchen Hand/ Waitress
Christian Care Communities
11.2020 - 01.2021
Seater
Commander's Palace Restaurant
09.2019 - 02.2020
Sales Associate
LifeWay Christian Stores
05.2019 - 08.2019
Summer Intensive - Shakespeare Intensive Course
Collin County Community College
Audit Classes - Dance
KD Studios
Summer Program - Musical Theater
Circle in The Square Theater School
High School Diploma -
Travis Academy of Fine Arts
Similar Profiles
Kirk CosgroveKirk Cosgrove
Housekeeping Supervisor at Historic Skagway InnHousekeeping Supervisor at Historic Skagway Inn
Lia WoodLia Wood
Banquet Manager at The Publick House Historic InnBanquet Manager at The Publick House Historic Inn
Jason GonzalesJason Gonzales
Bartender at Emo's / Historic Scoot InnBartender at Emo's / Historic Scoot Inn