Michelle McEvoy
Salt Lake City,UT
Summary
Dedicated Case Manager with extensive experience working with clients suffering from mental health disorders, homelessness, and substance abuse disorders. Specializes in crisis intervention and treatment planning. Demonstrates success in coordinating comprehensive care plans, advocating for clients, and ensuring regulatory compliance. Skilled in problem-solving and multitasking, effectively improving client outcomes by fostering collaboration with healthcare providers and law enforcement.
Overview
5
5
years of professional experience
Work History
Case-manager
VOA Adult Detoxification Services
Salt Lake City, UT
02.2022 - Current
- Conduct thorough assessments of clients situations, identifying issues, goals, and necessary interventions.
- Maintain accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Collaborate with treatment centers, law enforcement, and physicians to develop and implement individualized care plans.
- Coordinate health department clinics and mobile clinics to establish clients with primary care providers and to ensure immunizations are up to date on immunizations.
- Enroll clients in Medicaid, complete upcoming reviews, arrange interviews, and assist in required verifications.
Recovery Assistant
VOA Adult Detoxification Services
Salt Lake City, UT
08.2021 - 02.2022
- Monitored clients' physical and psychological status during intoxication, withdrawal, and stabilization.
- Streamlined intake process for new clients by accurately gathering essential information about medical history, substance use habits, and current health status at time of admission.
- Referred clients to community programs that provide medicated assisted treatment.
- Demonstrated strong organizational and time management skills while managing multiple projects..
- Contributed to safe and supportive environment assisting in crisis intervention and de-escalation techniques when necessary.
Quarantine and Isolation Recovery Assistant
VOA Adult Detoxification Services
Salt Lake City, UT
03.2021 - 08.2021
- Provided care to unsheltered clients in quarantine who were infected by Covid-19 viruses.
- Collaborated with triage nurses and health care coordinators to communicate status of patients.
- Enforced rules and regulations by Health Department guidelines.
- Responsible for taking client's vitals, managing medications, intakes, discharges, and aftercare.
Housing Advocate
VOA Geraldine King Women's Resource Center
Salt Lake City, UT
12.2019 - 03.2021
- Worked effectively and ethically with a diverse group of 200 women.
- Upheld professional boundaries, confidentiality regulations, and agency policy and procedures.
- Collaborated with community partners to conduct intakes and repurpose beds.
- Performed searches and rounds to provide a safe and secure environment.
Education
Bachelor of Science - Criminal Justice
Everest University Largo
Largo, FLAssociate of Arts -
State College of Florida, Manatee-Sarasota
Bradenton, FLSkills
- Treatment planning
- Referral Coordinator
- Crisis Intervention
- Problem-Solving
- Organization and Multitasking
- Client Advocacy
Timeline
Case-manager
VOA Adult Detoxification Services
02.2022 - Current
Recovery Assistant
VOA Adult Detoxification Services
08.2021 - 02.2022
Quarantine and Isolation Recovery Assistant
VOA Adult Detoxification Services
03.2021 - 08.2021
Housing Advocate
VOA Geraldine King Women's Resource Center
12.2019 - 03.2021
Bachelor of Science - Criminal Justice
Everest University Largo
Associate of Arts -
State College of Florida, Manatee-Sarasota
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